Legal Intake Manager - Social Security Disability

Pilzer / Klein, PC; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

Pilzer / Klein, PC specializes in Social Security Disability claims. The Intake Manager will be the first contact for prospective clients, listening with warmth, reviewing medical and work histories, and quickly determining eligibility under SSA rules.

The role rewards energetic compassion and the ability to learn complex rules independently from the first call. The ideal candidate will have a background such as a DDS Examiner, SSA Claims Rep, or medical clinic scheduler, and will help guide

Qualifications

• Experience with disability claims or SSA processes.
• Ability to learn complex rules quickly and work independently.

Responsibilities

• Answer incoming client calls with warmth and compassion.
• Gather medical and work history, assess SSA eligibility.
• Explain potential plan even if not able to take the case.

Skills

Disability claims experience

Empathy and active listening

Job description

At Pilzer / Klein, PC, we focus exclusively on Social Security Disability claims. Our Intake Manager is the core of our practice and is often the first advocate for our prospective clients.

People call us during some of the toughest moments of their lives. We serve those facing severe physical medical conditions, mental health struggles, and/or extreme financial uncertainty. Your job is to take those calls, listen with genuine warmth, sort through medical and work histories, and quickly figure out who we can help under Social Security Administration (SSA) rules. We still want to give them a plan even if we cannot help them.

If you have a background as a Disability Determination Services (DDS) Examiner, a SSA Claims Rep, a medical clinic scheduler, or an insurance claims adjuster, you already know how demanding—and rewarding—this kind of work can be. We don't expect you to know every legal nuance on day one, but we do need someone who can rapidly learn complex rules independently and have energetic compassion from the first call of the day until the last.