Legal & Compliance Operations Specialist

Essential-Credit-Union; Baton Rouge (LA); On-site; USD 38,000 - 48,000; Full time

Job summary

Essential-Credit-Union in Baton Rouge seeks an administrative specialist to support the department by handling legal requests, filing claims, processing charged-off loans, and assisting with refunds related to credit union products.

The role requires strong written and verbal communication, teamwork, and the ability to multi-task in a changing environment. A high school diploma and bank/financial experience are preferred.

Qualifications

• High School Diploma required.
• Proficient in Microsoft Office products (Word, Excel, PowerPoint).
• Knowledge of core system and related software helpful.

Responsibilities

• Conducts account closures for negative shares per procedure and reports to ChexSystems.
• Files claims from repossessed or uncollectable loans with partners.
• Responds to legal requests (tax levies, subpoenas, warrants, garnishments).
• Maintains Record Retention guidelines per Federal Regulations.
• Updates change of address requests accurately.
• Prepares document packages for legal/subpoena requests.
• Processes monthly charge-offs upon approval.
• Acts as Mortgage liaison when needed with Member First Mortgage and the CLO.
• Keeps supervisor informed of area activities and issues.
• Maintains written procedures and follows policy changes.

Skills

Effective written and oral comunicaton

Present information and training

Education

High School Diploma

Tools

Microsoft Office

Job description

Essential-Credit-Union in Baton Rouge seeks an administrative specialist to support the department by handling legal requests, filing claims, processing charged-off loans, and assisting with refunds related to credit union products.

The role requires strong written and verbal communication, teamwork, and the ability to multi-task in a changing environment. A high school diploma and bank/financial experience are preferred.