Legal Collections Analyst

CBL Properties; Chattanooga (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Tuition reimbursement

Life insurance

Job summary

CBL Properties, a leading mall REIT based in Chattanooga, TN, seeks a Legal Collections Analyst to manage escalated collection accounts and coordinate lease enforcement actions. The role involves contacting tenants, negotiating settlements, and collaborating with outside counsel on active matters.

The successful candidate will analyze accounts receivable data, read leases and financial documents, and work with senior leadership to set collection priorities and drive timely resolutions.

Qualifications

• Bachelor’s Degree in Business and/or Accounting or related field(s) preferred.
• A minimum of 4 years related professional experience required.
• Experience in Collections is strongly preferred.
• Ability to read and interpret leases and related financial information is a must.
• Proficient in Microsoft Office, Outlook, Yardi.

Responsibilities

• Contact tenants and Guarantors on escalated collection accounts to resolve defaults.
• Manage and direct litigation related to lease enforcement and coordinate evictions when necessary.
• Negotiate settlement of tenant obligations and advise senior management on proposed settlements.
• Analyze accounts receivable data to identify delinquent or high-risk accounts for escalation.
• Participate in monthly meetings to coordinate collection strategies and resolution plans.

Skills

Communication skills

Negotiation

Analytical skills

Team collaboration

Leasing knowledge

Education

Bachelor's degree in Business or Accounting

Tools

Microsoft Office

Outlook

Yardi

Job description

Description

CBL Properties, one of the largest mall REITs in the United States, is in search of an experienced and professional Legal Collections Analyst to join our Legal Collections team in Chattanooga, TN. This is an opportunity to bring your business acumen, communication proficiency, legal knowledge, and assertive nature to support one of the largest and most experienced owners, developers and managers of malls and shopping centers in the US. Headquartered in Chattanooga, CBL owns and manages a national portfolio of market-dominant properties located in dynamic and growing communities, including Chattanooga’s Hamilton Place and Northgate Malls.

Job Summary

Job Summary: The Legal Collections Team is responsible for Escalated Collection accounts. The Legal Collections Analyst maintains, facilitates and directs appropriate and timely contact with tenants for the purpose of determining payment intentions and/or solving other issues relating to the enforcement of the lease once the matter has been escalated to Legal Collections.

The Successful Applicant Will

• Contact tenants and all Guarantors on escalated collection accounts to resolve lease defaults.
• Manage and direct all pending litigation related to lease enforcement, including pursuing judgments for damages and coordinating tenant evictions when necessary. Collaborate with outside legal counsel on active legal matters and provide strategic guidance on next steps. Review and evaluate legal documents associated with collection and eviction proceedings to ensure accuracy and compliance
• Negotiate settlement of tenant’s obligations to Landlord (both pre- and post-judgement) and relay to senior management any proposed settlement for final approval.
• Conduct ongoing analysis of accounts receivable reports and related data to identify delinquent or high-risk accounts requiring escalation to Legal Collections. Participate in monthly meetings with the Director -Portfolio Operations to coordinate strategies, align collection priorities, and collaborate on resolution plans for problem accounts.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s Degree in Business and/or Accounting or related field(s) preferred.
• A minimum of 4 years related professional experience required.
• An equivalent combination of education and experience may be considered (1 year education =2 years’ experience).
• Experience in Collections is strongly preferred.
• Ability to read and interpret leases and related documents as well as financial information contained in accounting software, spreadsheets, balance sheets, etc. is a must.
• Proficient in Microsoft Office,Outlook,Yardi
• Skills Important for Success as a Legal Collections Analyst:
• Excellent communication and negotiation skills.
• The ability to balance tact and diplomacy while being persuasive, persistent, and firm.
• Professional and emotional maturity, honesty, integrity and a strong sense of ethics.
• The ability to remain calm in stressful situations.
• A strong sense of teamwork and self-motivation.
• The ability to be flexible and to set and shift priorities as needed and work as an integrated member of the team.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About the Organization

CBL Properties, headquartered in Chattanooga,TN, is a real estate investment trust (REIT) traded on the NYSE (NYSE: CBL) that has been in business for over 48 years. CBL owns and manages a portfolio of market-dominant malls, lifestyle retail centers, open‑air centers, and outlet centers in thriving markets with strong demographics and high growth potential. We manage our portfolio to generate lasting value for our shareholders as well as to provide the communities we serve with a vibrant place to shop, dine, socialize and so much more. Each property is an economic engine for its community and a valued community partner. Over time, our properties have evolved to offer more than just a place to shop, but a community hub that combines retail, a variety of dining and entertainment options, events, services, health and wellness offerings, and more.

As a certified Great Place to Work employer, CBL provides our team with comprehensive benefits, training, and opportunities for professional development. We offer a robust benefits package that includes medical/dental/vision insurance, HSA with employer match, medical and dependent care FSA, short‑term & long‑term disability insurance, traditional and Roth 401K including company match and immediate vesting, tuition and learning reimbursement programs, volunteer hours, pet insurance, paid parental leave, life/AD&D insurance, voluntary accident/critical illness/hospital indemnity plans, PTO, referral bonus program, company‑organized community service events, and paid holidays.

EOE Statement

We are an Equal Opportunity and Affinity Employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment and subsequent opportunities for training, advancement, promotion, compensation (increases and/or reductions) and/or termination without regard to race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other status protected under local, state or federal laws. In addition, harassment on the basis of race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other status protected under local, state or federal laws will not be tolerated.