Legal Case Status & Data Entry Specialist

Provest Llc; Smyrna (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Provest Llc in Smyrna, GA seeks a Process Specialist to ensure accurate data entry, file maintenance, and timely processing of legal documents within a team environment. The role focuses on maintaining client communication, updating case statuses, and coordinating with process servers to push for swift resolutions while applying civil procedure rules.

Hours are Monday to Friday, with standard work hours, and a professional office setting.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of office and/or customer service experience.
• Strong written and verbal communication skills.
• Proven ability to multi-task and maintain organization.
• Knowledge of Rules of Civil Procedure for supported states.
• Intermediate proficiency in Microsoft Office applications preferred.
• Experience with office machine operations.
• Familiarity with legal documents preferred.

Responsibilities

• Maintain high level of professionalism with clients and establish a positive rapport with every caller.
• Input & update case statuses in proprietary system and establish work priorities by pulling electronic reports for clients.
• Follow up with process servers for status via phone and email to push for quick resolution.
• Apply client and county specific requirements to daily work production and become familiar with rules of Civil Procedure.
• Provide daily communication with clients, vendors, and co-workers.
• Prepare and sort documents for data entry.
• Reroute & track documents, open mail, and review new case data.
• Meet or exceed key performance indicators regarding timeliness of case status, case notes, and obtaining status to move cases to next phase of service.
• Expedite resolution of errors made by Process Servers on submitted affidavits.
• Create and maintain logs for tracking purposes.
• Punctual and regular attendance.
• Perform other duties as assigned.

Skills

Communication

Microsoft Office

Multi-tasking

Civil Procedure Knowledge

Office Equipment

Education

High School Diploma

Tools

Microsoft Office

Job description

Provest Llc in Smyrna, GA seeks a Process Specialist to ensure accurate data entry, file maintenance, and timely processing of legal documents within a team environment. The role focuses on maintaining client communication, updating case statuses, and coordinating with process servers to push for swift resolutions while applying civil procedure rules.

Hours are Monday to Friday, with standard work hours, and a professional office setting.