Legal Case Manager: Personal Injury & Client Advocate

Morgan & Morgan, P.A.; Gainesville (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Morgan & Morgan, P.A. seeks a Case Manager to join our Alabama team. You will support attorneys by developing settlements, preparing documents, and managing a varied caseload with strong organizational skills and empathy.

The ideal candidate has exceptional client communication, the ability to multi-task in a fast-paced environment, and experience in personal injury or insurance contexts. This on-site role offers direct collaboration with lawyers and staff to advance our clients’ interests.

Qualifications

• Bachelor’s degree (preferred).
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Negotiating skills.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Negotiation

Multi-tasking

Teamwork

Attention to detail

Written communication

Client interaction

Education

Bachelor’s degree (preferred)

Tools

Microsoft Word

Excel

Outlook

Typing 35 wpm

Job description

Morgan & Morgan, P.A. seeks a Case Manager to join our Alabama team. You will support attorneys by developing settlements, preparing documents, and managing a varied caseload with strong organizational skills and empathy.

The ideal candidate has exceptional client communication, the ability to multi-task in a fast-paced environment, and experience in personal injury or insurance contexts. This on-site role offers direct collaboration with lawyers and staff to advance our clients’ interests.