Legal Assistant

Cleveland Elder Law Co.; Cleveland (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

HSA

PTO 15 days

Professional development

Travel reimbursement

Free parking

Job summary

Cleveland Elder Law Co., LPA in Independence, OH is seeking a warm, organized front desk professional to be the backbone of the client experience. You will answer phones, route messages, and prepare files for meetings and court filings while ensuring every task moves smoothly.

No legal experience is required; we will train you. The role offers full-time hours, competitive pay of $45,000–$55,000 with benefits including a 401(k) match, health, dental and vision insurance, HSA, PTO after 90 days,

Qualifications

• Warm on the phone with families/clients.
• Organized with strong follow-up.
• Careful with paperwork and unsigned lines.
• Comfortable with technology and new tools.
• Discreet with confidential information.
• Notary or willing to become one.
• No legal experience required; training provided.

Responsibilities

• Answer the phone and take messages, route calls, schedule appointments.
• Open, scan, and file mail; flag items for action the same day.
• Support Medicaid applications by collecting checklists and assembling packets.
• Assist probate matters; prepare routine court forms and filings; track deadlines.
• Build client binders and prep files for meetings.
• Maintain case management system notes and status updates.
• Name and file documents for easy retrieval.

Skills

Phone etiquette

Organization

Attention to detail

Tech-savvy

Discretion

Notary willing

Quick learner

Tools

Case management system

Job description

Cleveland Elder Law Co., LPA·Full-time·Independence, OH·

Who we are

Cleveland Elder Law is a value-driven, thriving elder law and estate planning firm. We are looking for a detail-oriented candidate who takes initiative and can collaborate and work independently to join our small but mighty team. It's meaningful, people-first work, and we're looking for an organized, warm person to keep our office running and support the people doing the casework.

The role

We're looking for an organized, warm, tech-comfortable person to be the backbone of our client experience. Your job is to be the person who makes their work possible: answering the phone, keeping documents moving, assembling what goes to the county and the courts, and making sure nothing sits waiting.

What you'll do

• Answer the phone and be the first voice families hear. Take careful messages, route calls, and schedule appointments.
• Open, scan, and file the mail and flag anything that needs attention the same day.
• Support our Medicaid applications. Send the document checklist, follow up with families and banks for what's missing, and assemble the application packet for our paralegal and attorney to review.
• Support our probate matters. Prepare the routine court forms, make up filing copies, handle certified mail and court filings, and keep track of what each court is waiting for.
• Build client binders and prepare files for the day's meetings.
• Keep our case management system current. Enter notes, tick off checklist steps, and make sure every file reflects where the matter actually stands.
• Name and file documents to our convention so anyone can find anything.

What we're looking for

• Warm and steady on the phone. Many of our callers are older adults, or adult children in a stressful week.
• Organized, with a real instinct for follow-up. The job is largely about chasing the one document nobody has sent yet.
• Careful with paperwork. You notice a missing page, an unsigned line, or a statement that covers the wrong month.
• Comfortable with technology. We work in a case management system and our own tools, and you'll learn them quickly.
• Discreet and trustworthy with confidential client and financial information.
• A notary, or willing to become one. We will pay for it.
• No legal experience required. If you are organized, kind, and quick to learn, we will train you on the rest.

You may be a great fit if you've worked as

Receptionist or front desk at a professional office, medical office or patient intake assistant, benefits or social services assistant, insurance or claims assistant, administrative assistant, bank or title office assistant, or court clerk.

The details

Job type: Full-time.

Pay: $45,000–$55,000 per year (about $22–$26/hr), commensurate with experience.

Benefits: 401(k) with a 100% match on your contribution up to 4% of salary, health, dental and vision insurance with the employee premium subsidized at 80%, a health savings account, 15 days of paid time off after 90 days, professional development, travel reimbursement, and free parking. In person, Monday-Friday.