Legal Aid Intake & Admin Coordinator

Second Day; Frederick, Northern (MD, KY); Hybrid; USD 47,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

2 weeks paid time off

Paid sick leave

14 annual paid holidays

Job summary

Maryland Center for Legal Assistance (MCLA) seeks a proactive Intake Clerk to greet visitors, guide them through the intake process, and route inquiries to the appropriate staff at the Frederick County Help Center. You will manage data entry and maintain filing systems, supporting our mission to expand access to civil legal services.

The role requires strong organizational skills, proficiency with Microsoft Office, and excellent written and verbal communication.

Qualifications

• High school diploma or GED required.
• 1–2 years of administrative experience in an office setting.
• Proficient data entry and office software.

Responsibilities

• Greet visitors and guide them through the intake process.
• Answer telephone calls and direct calls to relevant staff.
• Enter data accurately and efficiently.
• Order supplies.
• Maintain accurate, updated filing system for all matters in the Frederick County Help Center.
• Update online calendars.
• Coordinate submission of necessary human resources and information technology documents.
• Generate reports and other assignments as needed.
• Perform other duties as assigned by the supervisor.

Skills

Time management

Organizational skills

Professional demeanor

Data entry

Microsoft Office

Written communication

Oral communication

Presentation skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Maryland Center for Legal Assistance (MCLA) seeks a proactive Intake Clerk to greet visitors, guide them through the intake process, and route inquiries to the appropriate staff at the Frederick County Help Center. You will manage data entry and maintain filing systems, supporting our mission to expand access to civil legal services.

The role requires strong organizational skills, proficiency with Microsoft Office, and excellent written and verbal communication.