Legal Advisor – Claims & Customer Advisory

The AA; United States; Remote; USD 48,000 - 75,000; Full time

Benefits offered by this job

25 days' annual leave

Employer pension contribution up to 7%

Free AA breakdown membership

GP access and wellbeing support

Job summary

The AA is seeking a skilled Legal Claims Advisor in the UK to join the legal costs team. You will manage claims across employment, property, and personal injury, providing clear guidance to policyholders before solicitors are engaged.

We value thorough analysis, careful cost control, and strong client communication, with benefits including 25 days' annual leave, pension contributions up to 7%, free breakdown membership, and wellbeing support for you and your family.

Qualifications

• A law degree, Legal Executive qualification, LPC or equivalent.
• Ability to analyse complex legal issues and give confident advice.
• Experience communicating directly with customers and managing a varied caseload.

Responsibilities

• Manage legal expenses claims covering employment, property, personal injury, and more.
• Provide clear legal advice to policyholders before solicitors are instructed.
• Balance individual circumstances with careful control of legal costs.

Skills

Legal analysis

Customer communication

Caseload management

Education

Law degree / LPC or equivalent

Job description

The AA is seeking a skilled Legal Claims Advisor in the UK to join the legal costs team. You will manage claims across employment, property, and personal injury, providing clear guidance to policyholders before solicitors are engaged.

We value thorough analysis, careful cost control, and strong client communication, with benefits including 25 days' annual leave, pension contributions up to 7%, free breakdown membership, and wellbeing support for you and your family.