Job Title: Legal Administrative Assistant
Location: New York City, NY 10017
Salary/Payrate: $75k - $110k
Work Environment: Hybrid (4 Days in Office)
Bachelor’s degree required: Preferred
Referral Fee: $500 referral fee - should your referral start with our client
Job Description
The Assistant is a key member of the New York administrative support team, who puts clients first while helping attorneys maximize the amount of time they can devote to client matters. The Assistant performs a wide variety of organizational and administrative tasks, which includes providing a high level of customer service and support while consistently producing an excellent work product. The Assistant maintains a general knowledge of the firm’s practice areas/groups and a specialized knowledge of the assigned attorneys’ practice area(s) and clients to ensure extraordinary client satisfaction.
- Schedules and maintains timekeepers’ calendars. Schedules meetings with clients and colleagues in different time zones around the world.
- Interacts directly with a wide variety of clients in a friendly, helpful, and professional manner. Responds to customer/client requests promptly.
- Identifies and responds to client issues and problems in a timely manner. Seeks feedback and follow-up, as appropriate.
- Reviews and triages attorney emails and phone calls. Reduces administrative burden on assigned attorneys so they can maximize time spent on client matters.
- Maintains lawyer-client contact information, including adding clients to marketing lists and maintaining other pertinent information in the Firm’s client contact database program.
- Opens new matters and generates client conflict checks. Drafts and maintains client engagement letters.
- Inputs, reviews, edits, and closes timekeepers’ time entries through the Firm’s web-based time entry program.
- Assists with monthly client billing (paper and electronic billing). Monitors client budgets and completes spreadsheets comparing spend to budget. Performs client, matter, and timekeeper inquiries.
- Works directly with clients to ensure they have the information they need to pay bills on time.
- Prepares timekeepers’ expense reports in a timely manner. Arranges for payment of vendor invoices or checks to be drawn and charged to appropriate client/matter numbers.
- Coordinates travel arrangements through in-house Travel Department. Maintains travel information in Outlook. Handles changes and cancellations in a timely manner to ensure fees are minimized.
- Following the Firm’s established document processing methods and procedures. Creates, edits, spell checks, and proofreads work product to ensure accuracy and completeness. Prepares a variety of forms and creates new documents using the Firm’s best practice methods.
- Coordinates with Records Department for file retrieval. Sets up and maintains timekeeper’s work files, including daily and regular filing. Indexes and prepares files for off-site storage.
- Prepares annual and/or supplemental audit letter responses.
- Arranges for video conferencing and sets up conference calls.
- Schedules in-person client meetings, orders catering, and coordinates audio-visual needs with clients.
Required Skills
- Advanced knowledge of Microsoft Office Suite.
- Ability to communicate effectively, both verbally and in writing, with lawyers, business services employees, and clients.
- Demonstrates dedication to producing quality work product, with excellent attention to detail.
- Flexible attitude, with the ability to deal well with changing assignments.
- Great organizational skills; Prioritizes workload appropriately.
- Understands the need to ask questions and seek guidance.
Education, Certifications, And/Or Experience
- Five or more years of administrative experience in a large law or professional services firm.
- Billing experience, including electronic billing, preferred.
- Bachelor’s degree preferred.
HOURS: Core hours are Monday through Friday, 10:00 a.m. to 6:00 p.m, including lunch hour, with flexibility for overtime as needed.