Leaves & Benefits Coordinator

DEPT OF HEALTH/MENTAL HYGIENE; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Loan forgiveness

Health insurance benefits

Work from home policy

Public sector pension

Job summary

The NYC Department of Health and Mental Hygiene seeks a Leaves Coordinator to oversee all aspects of leaves within the agency, including FMLA, PFL, and Paid Parental Leave, and to determine eligibility and balances. The role requires exceptional written and verbal communication and a strong customer-service orientation.

Responsibilities include preparing letters for Directors, guiding employees on forms of leave, coordinating with external carriers, maintaining reports, and supporting various

Qualifications

• A detailed, customer-service oriented individual with exceptional written and verbal communication skills.
• Experience in clerical/administrative functions and supervision is preferred.
• Education and/or experience equivalent to the listed options with supervisory experience.

Responsibilities

• Oversee all aspects of leaves within the agency including FMLA, PFL, and other leave programs.
• Calculate leave eligibility, type, start date, and balances.
• Prepare Director review letters for approved leaves.
• Guide employees on all forms of leave and respond to questions via phone, email, and in person.
• Coordinate with third-party carriers for leave requests and maintain computerized leave reports.
• Follow up on expired leaves with designated HR liaisons and within the agency.
• Assist with Leave of Absence data preparation and analysis as needed.
• Support Leaves and Benefits tasks including Workers' Compensation and verifications.

Skills

Customer service

Written communication

Verbal communication

Education

Bachelor's degree

Associate degree

High school diploma

Job description

The NYC Department of Health and Mental Hygiene seeks a Leaves Coordinator to oversee all aspects of leaves within the agency, including FMLA, PFL, and Paid Parental Leave, and to determine eligibility and balances. The role requires exceptional written and verbal communication and a strong customer-service orientation.

Responsibilities include preparing letters for Directors, guiding employees on forms of leave, coordinating with external carriers, maintaining reports, and supporting various