Leave Support Specialist

Lockton; Bolingbrook (IL); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Company 401(k) match

Paid holidays

Paid training

Job summary

Lockton's BCInsourcing division is hiring a Leave Support Specialist for onsite work in Bolingbrook, IL. The role administers leaves of absence and accommodation support, coordinating with HR and employees to ensure policy compliance and data accuracy.

Strong Excel skills and LOA experience are required. Qualified candidates will have a minimum of two years in LOA/leave management, knowledge of FMLA/ADA, and excellent communication.

Qualifications

• Minimum two years of leaves and accommodations administration experience.
• Knowledge of FMLA, ADA, and state leaves.
• Advanced proficiency in MS Office and Excel (pivot tables & macros).
• Strong verbal and written communication abilities.
• Experience multitasking in a fast-moving environment and maintaining discretion.
• Self-motivated with results-driven mindset.
• Professionalism and ability to collaborate with HR and legal teams.

Responsibilities

• Evaluate and improve leave of absence workflows and process lifecycle.
• Collaborate with HR to document and track leaves with MS Excel.
• Understand LOA programs and respond to inquiries; liaise between HR, employees, and carriers.
• Lead client-specific Leave of Absence Center of Excellence and ensure compliance.
• Escalate cases needing approval; coordinate with Leave Managers and vendors.
• Maintain data integrity in leave databases and generate simple reports.
• Keep knowledge updated on leave laws (FMLA, ADA, PFML, state/local).

Skills

Leave management

Excel

Excel pivot tables

MS Office

Communication skills

Education

Bachelor’s degree or equivalent

Job description

Bolingbrook - Ulta Beauty, Illinois, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

The Leave Support Specialist operates with an assigned client to administer the leave of absence and interactive accommodations support services to the client’s Human Resources department and employees, guided by the client’s processes, templates, and documented procedures. Facilitates an open line of communication to ensure absences, accommodations, and policies are followed properly.

At BCInsourcing, we believe our people are our greatest strength. We strive to hire individuals from diverse backgrounds because different perspectives make us stronger, more innovative, and better equipped to serve others. If you are passionate about helping people and enjoy being part of a dynamic, team-oriented environment, you’ll feel right at home here.

BCInsourcing, a Lockton Company, is one of the nation’s leading benefit communication firms. Headquartered in Kansas City, we deliver customized benefit communication and administrative services to employees across the United States, partnering closely with our clients’ HR departments to support both organizations and their employees.

Location: This position is onsite Monday–Friday at Ulta Beauty’s Corporate Office in Bolingbrook, IL.

Required Experience: Candidates must have a minimum of 2 years of direct Leave of Absence (LOA) experience and advanced Excel skills, including VLOOKUPs, PivotTables, and macros.

Please Note: Both requirements are mandatory. Candidates who do not meet the minimum qualifications will not be considered for an interview.

ESSENTIAL FUNCTIONS

• Operates in an autonomous, versatile capacity evaluating appropriate improvements to the leave of absence workflow, based on client needs. Completes administrative processes and leave administrative duties including (but are not limited to) life-cycle processing of leave of absence and return-to-work requests; auditing of leave data and leave and disability claim support, as needed.
• Partners with the client’s HR to create and maintain clear documentation using advanced tools such as MS Excel to track and extract leaves reporting detail.
• Develops a detailed understanding and in-depth working knowledge of the client’s leave of absence program; responds to employee and leave partners inquiries in a timely manner; investigates and resolves leave-related concerns; acts as a liaison between the client’s HR department, employees, and disability carriers.
• Client Specified Support:
  a. Collaborates with the internal team to further elevate the leaves process and program to properly manage hundreds of active requests.
  b. Leads the Leave of Absence Center of Excellence in ensuring compliance relative to federal, state, and company-provided job protections.
  c. Follows the client’s trained processes, documentation, templates, and other provided resources when initiating the interactive process for all who request a leave and/or workplace accommodation. Escalates requests requiring approval decisions not defined in client’s trained process.
  d. Provides guidance and partnership to client’s employees in all leave and accommodation matters. Works in collaboration with Leave Managers (or Legal Services) so they may assess areas of risk. Immediately escalates any cases that may result in adverse employment action or undue burdens with workplace accommodation, for the Leave Managers to render a final decision.
  e. Partners with leave of absence vendor to ensure accurate and timely processing and notification of FMLA and Short-Term Disability claims.
  f. Leads the leave data integrity in all leave databases including documenting accommodations and inactive status entries. Generates and condenses reporting details in layman terms for a specific audience.
  g. Maintains progressional knowledge of all applicable leave and accommodation laws including the FMLA, ADA, PFML, state and local laws.
• Attendance: Regular attendance is required. Hours may fluctuate during open enrollment periods and special projects in order to meet the needs of the client, including extended work hours, evenings, and weekends.
• Performs all other tasks as assigned.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Advanced education or equivalent combination of education and relevant professional work experience, including a minimum of two years of leaves and accommodations administration experience.
• Proven knowledge of federal and state job protections (FMLA, ADA, State leaves).
• Advanced proficiency in MS Office Suite and technically proficient in MS Excel including pivot tables and macros.
• Demonstrated articulate verbal and written communication skills with the ability to effectively interact with associates at all levels within the organization. Listening to and acknowledging employee sentiment, educating on alternative points of view.
• Professional experience demonstrating superior teamwork while multi-tasking and working in a fast moving and changing environment.
• High level of discretion and judgment, particularly when dealing with confidential matters.
• Professional experience demonstrating self-motivation and result-driven outcomes.

PREFERRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree or equivalent combination of over five years of education, professional training or hands-on leave management experience.
• Former experience in a people success (HR) field.

Total Rewards Summary

We offer a comprehensive total rewards package designed to support the health, financial well-being, and professional growth of our employees.

• Paid training and ongoing professional development
• Company-provided equipment
• Comprehensive medical, dental, and vision coverage, including a wellness program
• Additional voluntary benefit options
• 100% employer-paid benefits
• 401(k) retirement plan with company match
• Pet insurance
• Immediate vacation accrualPaid holidays, effective upon hire, including:
  • 11 company-observed holidays
  • 2 floating holidays
  • 2 personal days
  • 2 volunteer days
• Employee referral bonus program

Compensation

The starting hourly pay range for this position is $29.80 – $32.21 per hour.

The listed hourly range represents the anticipated minimum and maximum compensation for this position. Actual pay will be determined based on a variety of job-related factors, including but not limited to the selected candidate’s skills, experience, qualifications, licensure, and internal equity. In most cases, new hires are not brought in at the top of the range, as compensation decisions are evaluated based on the specific circumstances of each hire.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.