Account Manager - People Solutions

Lockton Companies; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

12-week paid parental leave

Rolex for 10 year anniversary

Professional development opportunities

Job summary

Lockton Companies LLC is seeking an Account Manager to support the Employee Benefits Practice, focusing on servicing and marketing client needs, building relationships, and collaborating with colleagues to push our benefits offerings to new heights. The role requires strong relationship skills, attention to detail, and the ability to manage multiple client projects, renewals, and carrier communications.

A path for growth and ongoing training is highlighted, with a supportive culture and

Qualifications

• Bachelor's degree or equivalent experience in business administration or related field.
• Minimum 3 years' health & welfare/employee benefits experience.
• Experience in marketing and servicing employee benefit programs.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).

Responsibilities

• Service designated health & welfare client book, including marketing, vendor management, project management, claims and administration.
• Manage service/project plan timelines for each client as defined by the account executive.
• Assist account executive in scheduling and preparing client meetings.
• Request and manage renewals from carriers.
• Draft Line of Coverage and Revenue Summary for account executives.
• Manage carrier/vendor responses during bid solicitations.
• Ensure contracts/documents are executed timely.
• Review SPD, certificates, policies and contracts for accuracy.
• Initiate administration for implementing new carriers (contracts, meetings, introductions).
• Prepare RFPs, annual compliance calendar, routine claim summaries, initial claim projections and enrollment materials.
• Address internal compliance issues (e.g., disclosure, service agreements, FOBO letters, BAAs).

Skills

Verbal communication

Interpersonal skills

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

Chicago, Illinois, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update .

A few of the reasons Associates love working at Lockton include:

• Opportunities for growth and advancement, including paid training and professional development
• 12-week paid parental leave
• A huge emphasis on community involvement
• Frequent athletic and wellness events
• Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!

Description

Lockton is seeking an eager, driven Account Manager, who will bring a fierce commitment to supporting the efforts of building new relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. The Account Manager will be responsible for servicing and marketing the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing relationships, both internal and external.

Responsibilities

• Services designated book of health & welfare business as relating to client service, marketing, vendor management, project management, claims and administration.
• Effectively manage service/project plan timeline for each client as developed by the account executive.
• Support account executive in the scheduling and preparation of client meetings
• Request and manage receipt of all renewals from carriers.
• Draft “Line of Coverage and Revenue Summary” for account executives.
• Manage carrier/vendor responses to questions during bid solicitation.
• Ensure all necessary contracts/documents are executed in a timely fashion.
• Review SPD, certificates, policies and contracts for accuracy.
• Initiate and manage all administration activity related to implementing a new carrier (i.e. contract reviews, implementation meetings/calls, carrier introductions, etc.).
• Preparation of RFPs, annual compliance calendar for clients, routine claim summary/aggregate reports, initial claim projections (when appropriate) and employee communication material (enrollment guides, annual enrollment meeting presentations, CEO letters, etc.).
• Ensure internal compliance issues are addressed, including (but not limited to): compensation disclosure; service agreements; broker of record letters; business associate agreements.

Compensation and Benefits

• Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.
• Performance Bonus: This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.
• Check out Lockton Benefits Offerings Here

Qualifications

• Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
• Must have previous health & welfare/employee benefits insurance carrier or brokerage/consulting experience and a minimum of 3 years' industries experience.
• Experience in marketing and servicing the employee benefit programs.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required.
• Understands industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to travel by automobile and aircraft.
• Ability to work outside of normal business hours as needed.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.