Leave Operations Lead: Compliance, Analytics & Team Coaching

Goodyear; Akron (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Goodyear in Akron, OH, seeks a Leave Management Process and Operations Lead to oversee disability claims, FMLA processes, and compliance with state and local leave policies. You will coach the Leave Analyst team and ensure accurate administration of leave programs while coordinating with HR, Legal, and external partners.

The role focuses on improving processes, reducing legal risk, and delivering high-quality employee support during life events.

Qualifications

• Bachelor's degree with significant experience in Human Resources or Finance.
• 5+ years of progressive experience managing leave of absence, disability, or related HR operations.
• Experience with complex leave regulations including FMLA and state/local laws.

Responsibilities

• Lead and coach the Leave Analyst team, coaching, training, and resolving escalated or complex leave cases.
• Oversee end-to-end administration of leave programs (FMLA, disability, paid leave) to ensure accuracy, compliance, and strong service delivery.
• Identify trends, risks, and gaps; drive continuous process improvements to enhance efficiency and effectiveness.
• Perform quality audits and reviews of leave cases to ensure adherence to policies and regulatory requirements.
• Analyze and report on leave data to inform leadership decisions and improve program performance.
• Maintain and update leave policies and documentation coordinating with HR, Legal, and external partners.

Skills

HR operations

FMLA compliance

Leave management

Education

Bachelor's degree in HR/Finance

Job description

Goodyear in Akron, OH, seeks a Leave Management Process and Operations Lead to oversee disability claims, FMLA processes, and compliance with state and local leave policies. You will coach the Leave Analyst team and ensure accurate administration of leave programs while coordinating with HR, Legal, and external partners.

The role focuses on improving processes, reducing legal risk, and delivering high-quality employee support during life events.