Leave & Disability Claims Specialist (FMLA/STD)

Media Riders Inc.; Jacksonville (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

Media Riders Inc. seeks an Absence Claims Specialist to manage Short Term Disability (STD) claims and FMLA leave for group benefits clients.

You will work with employers, employees, healthcare providers, and HR partners to review claims and make benefit decisions, ensuring compliant and timely handling. The role requires applying duration guidelines, coordinating accommodations, and interpreting federal and state laws.

Qualifications

• Knowledge of FMLA, ADA, short-term disability, or leave administration.
• Experience interpreting medical and legal terminology.

Responsibilities

• Review Short Term Disability claims and make final approval or denial decisions.
• Calculate, approve, and adjust claim payments within limits.
• Administer integrated FMLA leave and STD claims, including complex cases.
• Interpret contracts and apply federal/state laws (FMLA, ADA, USERRA).
• Provide support to claims staff and communicate with claimants and providers.

Skills

Customer service

Analytical skills

Time management

Legal/medical terminology

Communication

Education

Associate or Bachelor's degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Media Riders Inc. seeks an Absence Claims Specialist to manage Short Term Disability (STD) claims and FMLA leave for group benefits clients.

You will work with employers, employees, healthcare providers, and HR partners to review claims and make benefit decisions, ensuring compliant and timely handling. The role requires applying duration guidelines, coordinating accommodations, and interpreting federal and state laws.