Leave Benefit Coordinator

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 72,000 - 106,000; Full time

Job summary

An established industry player is seeking a compassionate Leave Benefit Coordinator to join a mission-driven team. This role is pivotal in guiding state employees through family and medical leave benefits, ensuring clarity and support during significant life transitions. With a focus on impactful work and career growth, you will collaborate with diverse teams to simplify complex leave processes and maintain compliance with relevant laws. If you thrive in a detail-oriented environment and are eager to make a difference, this opportunity is perfect for you.

Benefits

Career Development

HR Career Path

Mission-Driven Team

Qualifications

• 3+ years of experience in personnel work, including staffing and job analysis.
• Bachelor's degree preferred for higher experience substitution.

Responsibilities

• Counsel employees on leave programs and payments.
• Interpret laws like FMLA and ensure compliance.
• Maintain accurate records and support case management.

Skills

Customer Service

Problem-Solving

Communication Skills

Critical Thinking

Adaptability

Education

Bachelor's Degree

Associate's Degree

Tools

Microsoft 365

Leave Management Software

Job description

Join to apply for the Leave Benefit Coordinator role at Commonwealth of Massachusetts

Commonwealth of Massachusetts provided pay range

This range is provided by Commonwealth of Massachusetts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$72,386.00/yr - $105,347.00/yr

Join Our Team as a Leave Benefit Coordinator: Make a Lasting Impact!

Are you passionate about helping people during life’s most important transitions? Do you thrive in a role where compassion, problem-solving, and attention to detail come together? The OLPA team is looking for dedicated Leave Benefit Coordinators to ensure state employees receive the support they need when navigating family and medical leave.

The Office of Leave Policy Administration (OLPA) is a unit within the Human Resources Division which administers a comprehensive set of family and medical leave benefits for state employees in the Executive Department, spanning approximately eighteen (18) union contracts, the department’s leave policies, and federal/state laws like FMLA and PFML.

In this role, you’ll serve as a trusted resource, guiding employees through leave benefits with care and clarity. Your expertise will make a real difference in their experience, whether welcoming a child, managing health issues, or caring for loved ones.

This is a unique opportunity to join a newly expanded, mission-driven team committed to providing a best-in-class leave experience. You’ll play a key role in shaping leave administration for state employees—helping make state government a great place to work and serve.

If you're detail-oriented, customer-focused, and eager to make an impact, we invite you to apply!

Why You Should Apply:

• Impactful Work: Help employees access leave benefits that support work-life balance.
• Career Growth: Be part of an exciting transition in leave program operations, working with a collaborative team.
• Hybrid Flexibility: Work in both virtual and in-person environments.
• Compassion at the Core: If you enjoy listening and helping others, this is the role for you!

Key Responsibilities:

• Guide Employees: Counsel on leave programs, entitlements, and payments.
• Simplify Complexities: Clarify leave benefits and processes.
• Ensure Compliance: Interpret and apply laws like FMLA, PFML, ADA, and internal policies.
• Case Management & Documentation: Maintain accurate records and support compliance.
• Collaborate: Partner with HR teams to support employees holistically.
• Stay Current: Keep updated on laws, policies, and agreements.
• Customer Service: Use communication skills to assist employees through stressful situations.
• Review Documentation: Ensure medical certifications and supporting documents are complete.
• Decision-Making: Convey leave eligibility decisions clearly and effectively.

What We’re Looking For:

• Experience: Prior work in a unionized environment or with employee benefits is a plus.
• Collaboration Skills: Effectively work with diverse teams.
• Adaptability: Manage multiple priorities and work under pressure.
• Critical Thinking: Problem-solving and sound judgment skills.
• Strong Communicator: Clear written and oral communication skills.
• Tech-Savvy: Proficiency in Microsoft 365; knowledge of leave management software is a plus.
• Certifications: CLMS, PHR, or SHRM-CP preferred but not required.

Perks of Working with OLPA:

• Career Development: Training and workshops to grow your expertise.
• HR Career Path: Opportunities to explore other HR areas.
• Mission-Driven Team: Making a difference in employees’ lives.

Ready to make a difference? Apply today to become a Leave Benefit Coordinator with OLPA and help shape employee benefits.

Qualifications

First consideration given to applicants within the first 14 days.

MINIMUM REQUIREMENTS: At least three years of professional experience in personnel work, including classification, staffing, or job analysis, with at least one year in a professional capacity, or an equivalent combination of experience and education.

Substitutions include an Associate’s degree for up to one year of experience, a Bachelor’s degree for up to two years, or a graduate degree in related fields.

Possession of a valid driver’s license may be required.

Embark on a career with Commonwealth and enjoy comprehensive employee benefits. Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are encouraged to apply.

The Commonwealth does not discriminate on any basis covered by law. We encourage individuals with the necessary skills to apply.