Leathercraft Sales Associate: Friendly Customer Champion

Tandy Leather Factory; Albuquerque (NM); On-site; USD 17,000 - 21,000; Full time

Job summary

Tandy Leather Factory in Albuquerque is hiring a Sales Associate to warmly welcome customers in-store and over the phone, help them select products, and share leathercraft knowledge. The role emphasizes friendly service, accurate POS handling, and contributing to a well-presented store.

Applicants should be motivated to deliver great customer experiences, adaptable to a fast-paced environment, and comfortable working weekends/holidays as needed.

Qualifications

• Motivated by providing exceptional customer service and achieving retail sales.
• Able to engage with a diverse range of customers.
• Team player with self-motivation.
• Willing to work weekends and holidays based on business needs.
• Basic computer skills are required.
• Excellent written and verbal communication skills.

Responsibilities

• Greet customers warmly in person and over the phone with professional service.
• Assist customers with product selection, answer questions, and recommend products.
• Use active listening to understand customer needs and help close sales.
• Process purchases and returns using the POS system and internal systems.
• Maintain store presentation, inventory accuracy, and signage.
• Learn leathercrafting products and demonstrate functions to customers.
• Create or update customer profiles and support store operations.

Skills

Customer service

Communication

Team player

Adaptable

Job description

Tandy Leather Factory in Albuquerque is hiring a Sales Associate to warmly welcome customers in-store and over the phone, help them select products, and share leathercraft knowledge. The role emphasizes friendly service, accurate POS handling, and contributing to a well-presented store.

Applicants should be motivated to deliver great customer experiences, adaptable to a fast-paced environment, and comfortable working weekends/holidays as needed.