Leathercraft Retail Associate – Customer-Centric Sales

Tandy Leather Factory; Elmwood (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Tandy Leather Factory in Elmwood, LA, is looking for a friendly Retail Sales Associate to welcome customers, answer questions, and help them select the right leathercraft products. You will also handle transactions, restock, and maintain store presentation.

Applicants should enjoy leathercrafting, provide excellent service, and be able to learn product details to assist classes and demonstrations. Prior sales experience is a plus but not required.

Qualifications

• Motivated by providing exceptional customer service and driven to achieve retail sales.
• Willing to engage with a diverse range of customers and learn product knowledge.
• Able to work efficiently both independently and as part of a team.

Responsibilities

• Greet customers in person and over the phone, delivering engaging and professional service.
• Assist customers in selecting products, answer questions, and recommend items.
• Process purchases and returns using the POS system; ensure receipts and items are accurate.
• Maintain displays, signage, and a clean, organized retail space; manage inventory updates.
• Learn product attributes and demonstrate product functions; participate in teaching classes.

Skills

Customer service

Sales ability

Communication skills

Team player

Adaptability

Weekend availability

Tools

POS system

Inventory software

Job description

Tandy Leather Factory in Elmwood, LA, is looking for a friendly Retail Sales Associate to welcome customers, answer questions, and help them select the right leathercraft products. You will also handle transactions, restock, and maintain store presentation.

Applicants should enjoy leathercrafting, provide excellent service, and be able to learn product details to assist classes and demonstrations. Prior sales experience is a plus but not required.