Leathercraft Retail Store Manager — In-Store Leader

Tandy Leather Factory; Albuquerque (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

Tandy Leather Factory is seeking a Store Manager to lead daily store operations, drive sales, and cultivate a high-performing team in Albuquerque. The role emphasizes delivering exceptional customer service, maintaining brand standards, and leveraging leathercrafting knowledge to engage customers.

The Store Manager will spend significant time on the floor, schedule leathercrafting classes, and build community connections to grow business, while ensuring adherence to company policies and

Qualifications

• High school diploma or equivalent is required; a bachelor’s degree is a plus.
• Minimum of 2 years of retail leadership experience.
• Demonstrated expertise in all aspects of store operations.
• Adaptable and proactive in learning best practices.
• Strong written and verbal communication skills.
• Leathercrafting, art, or creative arts knowledge or skills a plus.

Responsibilities

• Lead daily store operations and sales to achieve goals.
• Build and motivate the store team; provide coaching and training.
• Maintain brand standards and exceptional customer service.
• Schedule classes to promote leathercrafting and Tandy products.
• Develop community connections to grow business.
• Recruit, hire, and onboard staff as needed.
• Ensure adherence to company policies and procedures.

Skills

Customer service

Sales leadership

Store operations

Team leadership

Communication

Adaptability

Education

High school diploma or equivalent

Bachelor’s degree (plus)

Job description

Tandy Leather Factory is seeking a Store Manager to lead daily store operations, drive sales, and cultivate a high-performing team in Albuquerque. The role emphasizes delivering exceptional customer service, maintaining brand standards, and leveraging leathercrafting knowledge to engage customers.

The Store Manager will spend significant time on the floor, schedule leathercrafting classes, and build community connections to grow business, while ensuring adherence to company policies and