Leathercraft Retail Sales Pro

Tandy Leather Factory; Boise (ID); On-site; USD 19,000 - 21,000; Full time

Job summary

Tandy Leather Factory is seeking a Retail Sales Associate for our Boise store. You will greet customers, assist with product selection, answer questions, and help close sales while delivering excellent service in person and over the phone.

The role emphasizes friendly, outgoing interaction, product knowledge, and a willingness to learn leathercrafting while contributing to a clean, well-organized store environment.

Qualifications

• Motivated by providing exceptional customer service and retail sales.
• Personable and able to engage with a diverse range of customers.
• Adaptable and able to thrive in a fast-paced environment, shifting between multitasking and focused tasks as needed.
• Willing to work varying schedules, including weekends and holidays, based on business needs and seasonality.
• Basic computer skills are required; excellent written and verbal communication.

Responsibilities

• Greet customers in person and over the phone with professional service.
• Assist customers in selecting products and answering questions, sharing product knowledge.
• Use active listening to understand needs, make helpful suggestions, and strive to close sales.
• Process purchases and returns using the POS system and provide receipts.
• Maintain store displays and inventory accuracy and assist with stocking.
• Support store operations and follow company guidelines as needed.

Skills

Customer service

Sales

Team player

Multitasking

Communication

Basic computer skills

Tools

POS system

Job description

Tandy Leather Factory is seeking a Retail Sales Associate for our Boise store. You will greet customers, assist with product selection, answer questions, and help close sales while delivering excellent service in person and over the phone.

The role emphasizes friendly, outgoing interaction, product knowledge, and a willingness to learn leathercrafting while contributing to a clean, well-organized store environment.