Leathercraft Store Sales Associate – Learn & Sell

Tandy Leather Factory; Sandy (UT); On-site; USD 19,000 - 22,000; Full time

Job summary

Tandy Leather Factory, Inc. in Sandy, UT, is seeking a Retail Sales Associate to welcome customers, answer questions, and help them select leathercraft products. You will handle in-store and phone inquiries, process purchases, and maintain an organized, inviting storefront.

The role emphasizes friendly, outgoing personalities, willingness to learn leathercrafting, and ability to work weekends and holidays. Prior sales experience is welcome but not required.

Qualifications

• Motivated by providing exceptional customer service and driven to achieve retail sales.
• Personable and able to engage with a diverse range of customers.
• A team player who can work independently and as part of a team, maintaining self-motivation.

Responsibilities

• Greet customers warmly in person and over the phone, delivering excellent service.
• Assist customers in selecting products, answer questions, and recommend items.
• Use active listening to understand needs and strive to close sales.
• Process purchases and returns using the POS system and manage receipts.
• Help with receiving, stocking, inventory accuracy, and store displays.
• Learn product attributes and demonstrate leathercrafting products to customers.

Skills

Customer service

Communication

Team player

Basic computer skills

Verbal communication

Written communication

Tools

POS system

Internal computer systems

Job description

Tandy Leather Factory, Inc. in Sandy, UT, is seeking a Retail Sales Associate to welcome customers, answer questions, and help them select leathercraft products. You will handle in-store and phone inquiries, process purchases, and maintain an organized, inviting storefront.

The role emphasizes friendly, outgoing personalities, willingness to learn leathercrafting, and ability to work weekends and holidays. Prior sales experience is welcome but not required.