Leathercraft Retail Store Manager – Lead, Sell, Inspire

Tandy Leather Factory; Hoover (AL); On-site; USD 29,000 - 34,000; Full time

Job summary

The Store Manager role at Tandy Leather Factory in Birmingham/Hoover, AL is a hands-on leadership position focused on driving store sales, delivering exceptional customer service, and maintaining Tandy Leather’s product expertise. You will lead by example, train and motivate the team, and execute merchandising and operational standards to meet company goals.

Expect frequent in-store presence, community engagement, and the ability to schedule leathercraft classes that showcase products and build

Qualifications

• Minimum of 2 years of retail leadership experience.
• Strong customer service orientation with sales focus.
• Excellent written and verbal communication skills.

Responsibilities

• Retail Store Operations & Sales: drive sales and maintain store presence.
• Customer Service: engage customers and deliver exceptional service.
• Leadership and People Management: coach and develop the team.
• Leathercrafting & Product Knowledge: teach and stay updated on products.

Skills

Retail leadership

Customer service

Team leadership

Communication

Education

High school diploma or equivalent

Job description

The Store Manager role at Tandy Leather Factory in Birmingham/Hoover, AL is a hands-on leadership position focused on driving store sales, delivering exceptional customer service, and maintaining Tandy Leather’s product expertise. You will lead by example, train and motivate the team, and execute merchandising and operational standards to meet company goals.

Expect frequent in-store presence, community engagement, and the ability to schedule leathercraft classes that showcase products and build