Leathercraft Retail Store Manager

Tandy Leather Factory; Des Moines (IA); On-site; USD 29,000 - 34,000; Full time

Job summary

Tandy Leather Factory is seeking a Store Manager in Des Moines to lead our retail team in delivering exceptional customer experiences and achieving sales goals. This on-site role focuses on operations, staff development, and leathercrafting product knowledge.

Responsibilities include driving sales, maintaining brand standards, scheduling classes, and building a skilled, customer-focused team in a dynamic environment.

Qualifications

• Minimum of 2 years of retail leadership experience.
• Demonstrated expertise in all aspects of store operations.
• Adaptable and proactive in learning best practices.
• Strong critical thinking to ensure flawless execution of store operations.
• Willingness to work varied schedules, including weekends and holidays.

Responsibilities

• Retail Store Operations & Sales: drive sales, implement initiatives, and maintain brand standards.
• Customer Service: deliver exceptional service and build customer relationships.
• Leadership and People Management: coach, mentor, and hire staff; foster teamwork.
• Leathercrafting & Product Knowledge: promote classes and stay knowledgeable about products.

Skills

Retail leadership

Customer service

Team leadership

Communication skills

Adaptable

Education

High school diploma

Tools

Basic computer skills

Job description

Tandy Leather Factory is seeking a Store Manager in Des Moines to lead our retail team in delivering exceptional customer experiences and achieving sales goals. This on-site role focuses on operations, staff development, and leathercrafting product knowledge.

Responsibilities include driving sales, maintaining brand standards, scheduling classes, and building a skilled, customer-focused team in a dynamic environment.