Leasing Specialist: Tours, Deals & Resident Experience

Vivmark Residential; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Vivmark Residential is seeking a Leasing Consultant in San Francisco, CA. You will market the community, follow up on leads, and provide outstanding service to prospective and current residents.

You'll handle tours, explain lease provisions, process applications and payments, and help ensure a smooth move-in experience while maintaining the property’s appeal. A high school diploma and strong customer service are essential, with PM software and Google Suite proficiency valued.

Qualifications

• High School diploma or equivalent.
• Strong customer service orientation.
• Well organized with ability to prioritize and multi-task.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software & Google Suite.
• Valid Driver's License required if operating a motorized vehicle (e.g., car, golf cart) in their role.
• Knowledge of federal and state apartment housing laws.
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job.

Responsibilities

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals.
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns.
• Explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents.
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures.
• Work Schedule: Tuesday-Saturday: 9am-6pm

Skills

Customer service orientation

Communication skills

Organization & multitasking

Interpersonal skills

Google Suite proficiency

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

Vivmark Residential is seeking a Leasing Consultant in San Francisco, CA. You will market the community, follow up on leads, and provide outstanding service to prospective and current residents.

You'll handle tours, explain lease provisions, process applications and payments, and help ensure a smooth move-in experience while maintaining the property’s appeal. A high school diploma and strong customer service are essential, with PM software and Google Suite proficiency valued.