Leasing Specialist — Resident Experience & Sales

Kairoi Residential; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Kairoi Residential is seeking a Leasing Professional to manage the flow from inquiry to lease signing, ensuring top-tier resident service. You will present communities, conduct tours, process applications, and collaborate on marketing while maintaining accurate records and staying compliant with applicable laws. A strong customer focus and organization are essential.

Experience in multifamily leasing and proficiency with Yardi or RealPage are preferred; a valid driver's license is required.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Minimum of two years of experience in a leasing or sales role, preferably in the multifamily industry.
• Proficiency in property management software (such as Yardi or RealPage).
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Must have a valid driver’s license with no major infractions in the last 12 months.

Responsibilities

• Present the community and apartment homes in a professional and enthusiastic manner.
• Respond to inquiries from prospective residents, schedule community tours, and guide prospects through the leasing process.
• Maintain knowledge of property features, floor plans, pricing, and availability.
• Utilize property management software to manage resident information, process applications, and track leases.
• Conduct resident move-ins and move-outs, ensuring a smooth experience.
• Plan and execute resident retention programs and community events.
• Collaborate with the Community Manager on marketing efforts.
• Maintain accurate records of resident interactions and transactions, ensuring compliance with laws.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Teamwork

Independent work

Driver's license

Sales experience

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Yardi

RealPage

Job description

Kairoi Residential is seeking a Leasing Professional to manage the flow from inquiry to lease signing, ensuring top-tier resident service. You will present communities, conduct tours, process applications, and collaborate on marketing while maintaining accurate records and staying compliant with applicable laws. A strong customer focus and organization are essential.

Experience in multifamily leasing and proficiency with Yardi or RealPage are preferred; a valid driver's license is required.