Leasing Specialist - On-Site Career Growth in Multifamily

ONYX Multifamily Group; San Marcos (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Restaurant or on-site perks not listed

Job summary

ONYX Multifamily Group in San Marcos, TX is seeking a Leasing Specialist to support the leasing process at Ranch at 1856. This role focuses on delivering exceptional customer service to prospective and current residents while promoting available apartment homes.

You will conduct property tours, assist with applications, and coordinate with marketing to showcase community features. Strong communication and organizational skills are required.

Qualifications

• Multifamily experience matters for this role.
• At least 2 years of experience in Leasing, Property Management, Real Estate, or a related field.
• High school diploma or equivalent required.
• Strong communication, interpersonal, problem-solving, and conflict-resolution skills.
• Knowledge of Fair Housing requirements and applicable leasing regulations.
• Proficiency with Microsoft Office and CRM systems.
• Strong organization, attention to detail, and follow-through.
• Professional and customer-focused approach when working with prospective and current residents.

Responsibilities

• Welcome and greet prospective tenants, providing a positive and professional first impression
• Assist prospective tenants throughout the leasing process by answering questions and addressing concerns
• Build rapport with prospective and current tenants and maintain positive tenant relationships
• Conduct property tours, showcasing available apartment homes, amenities, and communal areas
• Highlight the features and benefits of available units and the community to prospective tenants
• Assist prospective tenants with the application process and ensure required documentation is complete and accurate
• Conduct tenant screenings, including background and credit checks, in compliance with company policies and Fair Housing regulations
• Assist with lease negotiations and ensure lease agreements are thoroughly reviewed and understood by tenants
• Explain lease terms, rent payment procedures, and applicable additional fees
• Collaborate with marketing teams to promote available units through online listings, social media, and other marketing materials
• Maintain current knowledge of property features, pricing, availability, and community offerings
• Provide exceptional customer service by responding to tenant inquiries, concerns, and maintenance requests promptly and professionally
• Maintain a responsive, helpful, and professional attitude when interacting with tenants and prospective tenants
• Maintain accurate records of leasing activities, tenant information, and lease agreements
• Prepare and submit leasing reports and updates as required

Skills

Customer service

Communication

Organizational skills

Attention to detail

Problem solving

Conflict resolution

Education

High school diploma

Bachelor's degree (preferred)

Tools

CRM systems

Microsoft Office

Job description

ONYX Multifamily Group in San Marcos, TX is seeking a Leasing Specialist to support the leasing process at Ranch at 1856. This role focuses on delivering exceptional customer service to prospective and current residents while promoting available apartment homes.

You will conduct property tours, assist with applications, and coordinate with marketing to showcase community features. Strong communication and organizational skills are required.