Leasing Consultant

ONYX Multifamily Group; San Antonio (TX); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

ONYX Multifamily Group is seeking a Leasing Agent for Peanut Factory in San Antonio, TX. You will manage the leasing process from inquiry to application, delivering exceptional customer service and guiding prospective tenants through tours, applications, screenings, and lease negotiations.

The role emphasizes relationship-building with current and prospective residents, coordination with marketing, and accuracy in records, with a strong focus on Fair Housing compliance and responsive service.

Formación

• Multifamily experience matters for this role.
• Two years of leasing, property management, real estate, or related field preferred.
• Strong communication, interpersonal, problem-solving, and conflict-resolution skills.
• Knowledge of Fair Housing requirements and leasing regulations.
• Proficiency with Microsoft Office and CRM systems.
• Organized, detail-oriented, and follow-through oriented.

Responsabilidades

• Welcome and greet prospective tenants and create a positive first impression.
• Assist tenants through the leasing process and answer questions.
• Build rapport with tenants and maintain positive relationships.
• Conduct property tours of available units and community spaces.
• Explain features, pricing, and terms to prospective residents.
• Assist with applications and ensure required documents are complete and accurate.
• Conduct tenant screenings in compliance with policies and Fair Housing.
• Assist with lease negotiations and review lease agreements.
• Explain lease terms, rent payments, and additional fees.
• Collaborate with marketing to promote units via online listings and social media.
• Maintain knowledge of features, pricing, availability, and amenities.
• Provide timely customer service for inquiries and maintenance requests.
• Maintain professional attitude when interacting with tenants and prospects.
• Keep accurate records of leasing activities and documents.
• Prepare and submit leasing reports and updates as required.

Conocimientos

Customer service

Communication

Leasing

Real estate knowledge

Fair Housing knowledge

Organization

Attention to detail

Educación

High school diploma or equivalent

Bachelor’s degree in Business Administration, Real Estate, or related field

Herramientas

CRM systems

Property management software

Microsoft Office

Descripción del empleo

Leasing Agent – Peanut Factory

ONYX Multifamily Group | San Antonio, TX
Full-Time | On-Site

Build Your Career With ONYX Multifamily Group

ONYX Multifamily Group provides quality living spaces and exceptional customer service. We strive to create a supportive work environment that fosters career growth and personal development for all team members.

We are looking for a motivated and customer-focused Leasing Agent to support the leasing process at Peanut Factory, our multifamily community in San Antonio, Texas.

The Leasing Agentplays an important role in creating a positive experience for prospective and current tenants while helping market and lease available apartment homes. This position requires excellent interpersonal skills, strong communication, attention to detail, and a customer-centric mindset.

If you enjoy working with people, building relationships, showcasing a community, and helping prospective residents find their next home, we want to meet you.

What You’ll Own

As the Leasing Agent, you will support the leasing process from the initial prospective tenant inquiry through the application and leasing process while providing exceptional customer service.

Your responsibilities will include:

• Welcome and greet prospective tenants, providing a positive and professional first impression

• Assist prospective tenants throughout the leasing process by answering questions and addressing concerns

• Build rapport with prospective and current tenants and maintain positive tenant relationships

• Conduct property tours, showcasing available apartment homes, amenities, and communal areas

• Highlight the features and benefits of available units and the community to prospective tenants

• Assist prospective tenants with the application process and ensure required documentation is complete and accurate

• Conduct tenant screenings, including background and credit checks, in compliance with company policies and Fair Housing regulations

• Assist with lease negotiations and ensure lease agreements are thoroughly reviewed and understood by tenants

• Explain lease terms, rent payment procedures, and applicable additional fees

• Collaborate with marketing teams to promote available units through online listings, social media, and other marketing materials

• Maintain current knowledge of property features, pricing, availability, and community offerings

• Provide exceptional customer service by responding to tenant inquiries, concerns, and maintenance requests promptly and professionally

• Maintain a responsive, helpful, and professional attitude when interacting with tenants and prospective tenants

• Maintain accurate records of leasing activities, tenant information, and lease agreements

• Prepare and submit leasing reports and updates as required

What We’re Looking For

Multifamily experience matters for this role.

Required or preferred qualifications include:

• Ability to perform the essential duties of the position satisfactorily.

• At least 2 years of experience in Leasing, Property Management, Real Estate, or a related field.

• High school diploma or equivalent required.

• Strong communication, interpersonal, problem-solving, and conflict-resolution skills.

• Knowledge of Fair Housing requirements and applicable leasing regulations.

• Proficiency with Microsoft Office and CRM systems.

• Strong organization, attention to detail, and follow-through.

• Professional and customer-focused approach when working with prospective and current residents.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Real Estate, or a related field.

• Experience with property management software.

• Previous multifamily leasing or property management experience.

• Experience with applications, tenant screening, lease documentation, and lease negotiations.

• Experience conducting property tours and promoting available units through online listings, social media, or other marketing channels.

Who Thrives at ONYX?

• We would especially like to meet candidates who:

• Enjoy building relationships and creating a welcoming experience for prospective and current residents.

• Communicate clearly and professionally and are comfortable conducting property tours and presenting the community.

• Take ownership of their responsibilities and follow through from the initial inquiry through the leasing process.

• Are organized, detail-oriented, responsive, and solution-focused.

• Understand the importance of Fair Housing compliance and consistent customer service.

• Take pride in representing the community and contributing to a positive resident experience.

• Are motivated to learn, grow, and build a career in the multifamily industry.

Why ONYX?

At ONYX Multifamily Group, we believe strong communities are built by strong teams.

Our approach is grounded in:

Grace in leadership.
Grit in execution.
Growth for those we serve.

We value people who take ownership, solve problems, support their teams, and care about the communities they serve.

This is an opportunity to join a growing multifamily organization where team members can make an impact, develop their skills, and contribute to an exceptional resident experience.

Your Next Step Could Be ONYX

If you’re passionate about customer service, enjoy connecting with people, and are ready for an opportunity where you can contribute, grow, and build your career in multifamily, we’d like to hear from you.

ONYX Multifamily Group is an Equal Opportunity Employer.