Leasing Specialist: High-Energy, Customer-First Growth

Cardinal Group Companies; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Cardinal Group Companies in Chicago seeks a Leasing Team Member (Full-time, Non-Exempt) to drive occupancy by welcoming prospects, presenting the community, and guiding applicants through the leasing process.

You will work in a fast-paced environment, provide excellent service, and collaborate with the team to plan events and maintain accurate lease records, with benefits and potential bonuses.

Qualifications

• 1-2 years of customer service and sales experience.
• Strong communication skills.
• High-energy and fast-paced environment.
• Enjoys providing excellent service.
• Proficient in basic computer skills including typing and writing for correspondence.
• Available evenings and weekends.
• Willingness to embody Cardinal Culture and Cardinal Core Values.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Warmly greet prospective clients and answer leasing calls; determine needs and preferences.
• Professionally present the community and apartment homes; utilize feature/benefit selling; close the sale; follow up.
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation; participate in lease file audits.
• Maintain cleanliness of the tour path for a positive first impression.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events; assist with additional community projects.
• Participate in Cardinal U training as required.

Skills

Customer service

Sales experience

Communication skills

High energy

Positive attitude

Excellent service

Typing

Writing

Evenings/weekends availability

People skills

High School Diploma

Education

High School Diploma or equivalent

Job description

Cardinal Group Companies in Chicago seeks a Leasing Team Member (Full-time, Non-Exempt) to drive occupancy by welcoming prospects, presenting the community, and guiding applicants through the leasing process.

You will work in a fast-paced environment, provide excellent service, and collaborate with the team to plan events and maintain accurate lease records, with benefits and potential bonuses.