Leasing Specialist: Grow Occupancy & Resident Experience

Venterra Realty; Houston (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

Venterra Realty is seeking a Leasing Consultant at Calais Midtown in Houston. Drive occupancy by converting leads into leases, delivering an exceptional resident experience, and supporting revenue growth.

You will respond to inquiries, maintain a robust CRM-driven pipeline, show units, and coordinate move-ins. The ideal candidate has 1–3 years in sales/leasing or customer service, strong negotiation and communication skills, and flexibility to work weekends.

Qualifications

• 1–3 years of experience in sales, leasing, or customer service (multifamily experience preferred).
• Proficiency in CRM tools preferred.
• Strong negotiation and communication skills.
• Ability to work weekends and a flexible schedule as needed.
• High school diploma or equivalent required.
• Some college preferred.

Responsibilities

• Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth.
• Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
• Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
• Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
• Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
• Maintain tour routes and show units to leave a lasting positive impression on prospects.
• Deliver a seamless, world-class move-in experience that exceeds resident expectations.
• Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.

Skills

CRM tools

Negotiation

Communication

Education

High school diploma or equivalent

Some college

Job description

Venterra Realty is seeking a Leasing Consultant at Calais Midtown in Houston. Drive occupancy by converting leads into leases, delivering an exceptional resident experience, and supporting revenue growth.

You will respond to inquiries, maintain a robust CRM-driven pipeline, show units, and coordinate move-ins. The ideal candidate has 1–3 years in sales/leasing or customer service, strong negotiation and communication skills, and flexibility to work weekends.