Leasing Specialist - Garrett Turkey Creek

Kids for the Future; Farragut (TN); On-site; USD 28,000 - 30,000; Full time

Job summary

The Garrett Companies is seeking a Leasing Agent in Farragut, TN to drive occupancy for a new lease-up community. You will respond to leads, tour prospects, and close leases while ensuring accurate Entrata data and smooth move-in processes.

Expectation includes teamwork, reliability, and a proactive approach to renewals, with occasional travel and weekend work as part of ongoing training and development.

Qualifications

• Extensive customer service experience with leasing, at least 1 year for new construction and lease-ups.
• Detail oriented with strong follow-through and reliability.
• Ability to learn Entrata quickly and use MS Office.
• Must pass background check and drug screening.
• Punctual and team-focused.

Responsibilities

• Execute marketing, leasing, and renewal strategies to meet occupancy goals.
• Respond to leads and schedule tours to increase conversions.
• Conduct tours and tailor leasing approach to close leases.
• Manage leasing paperwork and data entry in Entrata.
• Coordinate move-in process including lease execution and deposits.
• Handle maintenance requests and report safety issues.
• Support training and occasional travel/weekend work.
• Maintain resident relations and excellent service.

Skills

Customer service

Attention to detail

Communication

Teamwork

Time management

Tools

Entrata

Microsoft Office

Job description

The Garrett Companies Career Opportunities

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• Location 120 Lovell Rd,Farragut, TN, 37934,United States
• Base Pay $20.00 - $21.50 / Hour

Description

Duties and Responsibilities

• Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community.
• Assist with community marketing efforts to build awareness and drive traffic of prospective residents.
• Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions.
• Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases.
• Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource.
• Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects.
• Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files.
• Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation.
• Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community.
• Promote positive resident relations through responsiveness, professionalism, and a commitment to service.
• Receive and triage maintenance requests, creating work orders and coordinating resolutions.
• Monitor property appearance and safety concerns, reporting issues promptly.
• Participate in required training and development activities, including occasional travel and weekend work.
• Other duties as assigned.

Qualifications and Requirements

• Passionate about creating an unparalleled customer experience and relentless in the development of your customer service skills.
• Extensive customer service and aminimum of 1 yearleasing experience with new construction and lease-ups.
• Must be consistently detail oriented.
• Ability to recognize personal shortcomings.
• Working knowledge or ability to quickly learn property software (Entrata), Microsoft Office, NALP preferred.
• Arrive to work on time.
• Must pass background check and drug screening.

Pre-Qualifications (these are the most important items)

• Able to work in unison with a team.
• Takes full responsibility for actions and works collaboratively to find solutions.
• Coachable.
• Ability to listen and understand intents and goals.
• Relentless problem-solving skills.
• Ability to think 2+ steps ahead and anticipate what comes next.
• We are all broom pushers. Must be willing to work and support at all levels.
• We are trend setters and standards breakers. Our intent is to consistently pursue excellence, must think creatively and innovatively.
• Demonstrates alignment with our Core Values: Excellence, Sense of Duty, Accountability, Teamwork, Courage, Honesty & Integrity, The Golden Rule, and Caring for All People.

Physical Demands

• Ability to climb up to four flights of stairs to access apartments.
• Ability to walk several acres to tour community.
• Some lifting; up to 25lbs.
• Ability to sit or stand for long periods at a time.

Initial Training and Orientation

Ongoing Training

• Membership to professional organizations and continuing education is supported by Garrett Residential and The Garrett Companies.