Leasing Specialist: Elevate Resident Experience

Redstone Residential; Albany (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

PTO 15 days

Paid holidays

Service days

Parental leave

401K matching

Education program

Employee Assistance Program

Short-term disability

Job summary

Redstone Residential is seeking a Leasing Specialist to assist with daily leasing and administrative operations for our communities. You will support Community and Leasing Managers in achieving KPI goals and delivering excellent resident experiences.

This role requires 1–2 years in customer service and sales, strong communication, and a proactive, friendly approach. We offer competitive hourly pay with performance bonuses and a comprehensive benefits package.

Qualifications

• 1–2 years of customer service and sales experience.
• Strong communication skills.
• Experience with Entrata Software or familiarity with PM software is a plus.
• Ability to remain calm and collected in high-stress situations.
• Enjoy and take pride in providing excellent service.
• Warm, friendly demeanor.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

Responsibilities

• Assist residents, and prospects with daily needs in a professional manner (rent payments, ledger questions).
• Demonstrate exemplary customer service and teamwork.
• Work with the team to reach daily and weekly leasing goals.
• Maintain knowledge of all aspects of the community to respond to inquiries quickly.
• Collaborate with staff in a fast-paced, entrepreneurial environment.

Skills

Customer service

Sales experience

Strong communication

Teamwork

Education

High School Diploma or equivalent

Tools

Entrata Software

PM software

Job description

Redstone Residential is seeking a Leasing Specialist to assist with daily leasing and administrative operations for our communities. You will support Community and Leasing Managers in achieving KPI goals and delivering excellent resident experiences.

This role requires 1–2 years in customer service and sales, strong communication, and a proactive, friendly approach. We offer competitive hourly pay with performance bonuses and a comprehensive benefits package.