Leasing Specialist - Drive Leasing & Resident Experience, Bonuses

Redstone Residential; South Bend (IN); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

15 days PTO

10 paid holidays

Paid parental leave

401K Plan with up to 6% matching

Employee Assistance Program

Short-term Disability Insurance

Job summary

Redstone Residential is seeking a Leasing Specialist in the United States to support day-to-day leasing and administrative operations for our community. You will assist residents and prospects, process rent payments, and respond to ledger questions while upholding exceptional customer service and teamwork.

You will work with Community and Leasing Managers to achieve KPIs, participate in daily leasing activities, and help maintain in-depth knowledge of the property to address inquiries.

Qualifications

• 1-2 years of customer service and sales experience.
• Experience with Entrata Software or familiarity with PM software is a plus.
• Ability to remain calm and collected in high-stress situations.
• Enjoy and take pride in providing excellent service.
• Warm, friendly demeanor.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.

Responsibilities

• Assist residents, and prospects with daily needs in a professional manner (rent payments, ledger questions, etc).
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
• Work with your team to reach daily and weekly leasing goals.
• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries.
• Work collaboratively with other staff members in a highly entrepreneurial environment.

Skills

Customer service

Sales experience

Teamwork

Communication

Calm under pressure

Education

High School Diploma

Tools

Entrata Software

PM software

Job description

Redstone Residential is seeking a Leasing Specialist in the United States to support day-to-day leasing and administrative operations for our community. You will assist residents and prospects, process rent payments, and respond to ledger questions while upholding exceptional customer service and teamwork.

You will work with Community and Leasing Managers to achieve KPIs, participate in daily leasing activities, and help maintain in-depth knowledge of the property to address inquiries.