Leasing Specialist: Elevate Occupancy & Resident Service

Floating Leasing Specialist; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

REEP Residential is seeking a Leasing Specialist to drive occupancy at our San Antonio community. In this full-time, in-person role you will conduct property tours, respond to inquiries, and guide prospects from lead to lease while upholding REEP Residential standards.

You will process applications, maintain CRM records, support marketing efforts, and ensure compliant, friendly resident experiences. The position emphasizes strong sales, responsive service, and accurate leasing documentation in a

Qualifications

• High School Diploma or GED required.
• Previous leasing, sales, or customer service experience preferred.
• Proficiency in property management software (ResMan, Yardi, AppFolio)

Responsibilities

• Conduct property tours and present apartment homes in a professional and engaging manner.
• Respond to phone, email, and walk-in inquiries promptly and professionally.
• Follow up with prospects to convert leads into executed leases.
• Process rental applications and prepare lease documentation accurately.
• Maintain knowledge of market conditions and competitor pricing.
• Maintain accurate leasing records and prospect traffic logs.
• Assist with posting notices and completing administrative paperwork as directed.
• Support marketing initiatives including outreach and digital platforms.
• Maintain cleanliness and professional appearance of leasing office and model units.
• Support rent collection efforts and assist with delinquency communication as directed.
• Ensure compliance with Fair Housing laws and company policies.
• Follow company procedures for application screening and documentation.
• Maintain confidentiality of resident and company information.

Skills

Strong sales

Excellent communication

Customer-focused mindset

Organizational skills

Education

High School Diploma or GED

Tools

ResMan

Yardi

AppFolio

Job description

REEP Residential is seeking a Leasing Specialist to drive occupancy at our San Antonio community. In this full-time, in-person role you will conduct property tours, respond to inquiries, and guide prospects from lead to lease while upholding REEP Residential standards.

You will process applications, maintain CRM records, support marketing efforts, and ensure compliant, friendly resident experiences. The position emphasizes strong sales, responsive service, and accurate leasing documentation in a