Leasing Specialist - Drive Resident Experience & Growth

Waterton; Atlanta (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation and incentive

Medical, Dental, Life, Disability, and

Pet insurance

401K + match

Paid time off, volunteer time off, and

Paid holidays

12 weeks paid parental leave

Tuition reimbursement and learning

Career advancement opportunities

Job summary

Waterton is seeking a Leasing Specialist to drive lease sales, conduct community tours, and follow up with prospective residents while delivering exceptional customer service. You will prepare lease packages, ensure readiness of models and units, and maintain strong knowledge of the local market to support marketing initiatives.

The role emphasizes closing techniques, resident engagement, and teamwork within a fast-paced community environment.

Qualifications

• Ability to work well with others in a team environment.
• Ability to multi-task and adapt in a fast-paced work environment.
• High school diploma or equivalent.
• A minimum of one-year of sales or customer service experience is a plus!

Responsibilities

• Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully.
• Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
• Ensure leasing office, models, vacant units and common areas meet readiness standards.
• Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected.
• Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing and referrals to increase visibility of the community.

Skills

Teamwork

Multi-tasking

Education

High school diploma or equivalent

1 year sales/customer service experience (plus)

Job description

Waterton is seeking a Leasing Specialist to drive lease sales, conduct community tours, and follow up with prospective residents while delivering exceptional customer service. You will prepare lease packages, ensure readiness of models and units, and maintain strong knowledge of the local market to support marketing initiatives.

The role emphasizes closing techniques, resident engagement, and teamwork within a fast-paced community environment.