Leasing Specialist — Drive Occupancy & Resident Experience

Nals-Apartment-Homes; Houston (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Hourly wage

Leasing commission

Rent discount

Paid time off

Health benefits

401(k)

EAP

Wellness program

Referral program

Career growth

Other benefits

Job summary

NALS Apartment Homes is seeking a Leasing Specialist for Chandler Park Apartment Homes in Houston, TX. The role focuses on achieving high occupancy through leasing and renewing leases, while delivering excellent resident service.

Responsibilities include touring, pre-qualifying applicants, processing applications, coordinating move-ins, and maintaining accurate lease documentation. The position requires a 40-hour week with Saturday work and a valid driver's license.

Qualifications

• Minimum 1 year of experience in service/sales related industry.
• Ability to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors.
• Self-motivated, exhibit a positive personality, and be sales motivated
• Conduct yourself in a professional, neat, and well-groomed manner always
• Walking up and down stairs to show apartments to prospective residents
• Lifting no more than 25 pounds. If more than 25 pounds are to be lifted, employee shall seek assistance from the maintenance department
• Valid drivers' license along with current auto insurance may be required
• 40-hour work week; Saturday required

Responsibilities

• Lease apartments
• Convert telephone traffic to appointments
• Tour community with prospective residents
• Send thank-you notes to prospective residents
• Pre-qualify applicants
• Review pending applications to be submitted for approval
• Notify applicants on status of application
• Move-in new residents
• Review all necessary paperwork with the new resident
• Accept payment as pre-determined by Assistant Manager
• Understand and complete all lease paperwork in an accurate and timely manner (including applications and credit checks)
• Deliver move-in gifts and walk units prior to move-in
• Issue keys
• Renew current resident leases
• Notify residents regarding lease expiration and determine the length of the new lease
• Review new lease terms with resident
• Move-out vacating residents
• Complete all necessary move-out paperwork in an accurate and timely manner
• Retrieve all keys, passes, etc. from resident
• Clearly and effectively assist current residents with concerns and needs to minimize resident problems in a professional manner
• Maintain positive resident relations
• Attend resident functions unless directed otherwise by supervisor
• Other general office duties such as opening and/or closing the office, typing, filing, answering phones, and assisting with weekly reports
• Complete quality control procedures as directed by supervisor

Skills

Communication skills

Sales mindset

Professionalism

Job description

NALS Apartment Homes is seeking a Leasing Specialist for Chandler Park Apartment Homes in Houston, TX. The role focuses on achieving high occupancy through leasing and renewing leases, while delivering excellent resident service.

Responsibilities include touring, pre-qualifying applicants, processing applications, coordinating move-ins, and maintaining accurate lease documentation. The position requires a 40-hour week with Saturday work and a valid driver's license.