Leasing Specialist — Close Deals, Earn Commission & Growth

KPM Property Management; Phoenix (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Housing discount

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Qualifications

• High school diploma or equivalent.
• 1+ year in sales, leasing, hospitality, retail, or customer-facing role.
• Able to ask for the sale and follow up persistently without being pushy.
• Strong written and verbal communication; professional phone and email presence.
• Basic computer skills (email, calendars, Microsoft Office or Google Workspace).
• Availability to work Saturdays and occasional evenings during peak leasing season.
• Valid driver's license and reliable transportation.

Responsibilities

• Greet walk-ins, answer calls and internet leads, and schedule appointments.
• Tour models, available units, and amenities; match prospects to floor plan.
• Follow up on every lead until it closes or dies — phone, text, and email.
• Process applications income and credit screening, verification, and approvals.
• Prepare and execute lease documents, addenda, and renewal agreements.
• Maintain accurate guest cards, traffic logs, and conversion data in the property management system.
• Hit individual weekly leasing, closing-ratio, and follow-up goals.
• Conduct competitor market surveys and report on pricing, specials, and concessions.
• Contribute photos, video, and content for social media and listing sites.
• Support outreach to local employers, referral partners, and neighborhood businesses.
• Help plan and staff resident events and leasing promotions.
• Keep models, tour path, and leasing office show-ready every day.
• Walk vacant units for market-ready condition before showings.
• Note curb appeal, safety, and maintenance issues while walking the property.
• Assist with renewals paperwork, notices, and file maintenance in compliance with Fair Housing law.
• Support the office team with general administrative tasks as needed.
• Welcome new residents and complete move-in orientations and paperwork.
• Run renewal outreach and lease-expiration follow-up.
• Take service requests, route them to maintenance, and follow up to confirm resolution.

Skills

Sales experience

Communication

Weekend availability

Driver's license

Computer skills

Education

High school diploma or equivalent

Tools

Yardi

Entrata

RealPage

Job description