Leasing Specialist: Build Welcoming Communities

Socket.dev; Chattanooga (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Bedrock Property Management, located in Chattanooga, TN, seeks a Leasing Consultant to support daily operations, meet leasing and financial goals, and deliver excellent customer service to residents and prospects.

The role emphasizes responsive communication, property marketing, and teamwork with the Community Director while upholding fair housing standards and maintaining a welcoming on-site office environment.

Qualifications

• Effectively manage the community's reputation via social media, direct communication, and marketing.
• Be the primary communicator to prospects, residents, vendors, and your market.
• Constantly learn and search for ways to improve traffic, leasing, and total income.
• Work with passion and take pride in what you do.

Responsibilities

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Abides by federal fair housing standards and all other applicable laws.
• Develops their professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, cleans and maintains a neat office, and serves as a point of contact.
• Completes prospective resident tours, showcasing the property with pride.
• Resolves issues in a timely manner with a focus on customer service.
• Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.
• Performs all other duties, as assigned.

Skills

Social media management

Prospect communication

Traffic optimization

Team collaboration

Customer service

Energy and motivation

Active listening

Job description

Bedrock Property Management, located in Chattanooga, TN, seeks a Leasing Consultant to support daily operations, meet leasing and financial goals, and deliver excellent customer service to residents and prospects.

The role emphasizes responsive communication, property marketing, and teamwork with the Community Director while upholding fair housing standards and maintaining a welcoming on-site office environment.