Leasing Specialist

Nals-Apartment-Homes; Mesa (AZ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Starting pay $20-21/hr

Rent discount 30%

Comprehensive benefits: medical, dent,

Life insurance and disability

401(k) with match

Employee assistance program

Wellness program

Employee referral program

Career progression opportunities

Job summary

NALS Apartment Homes in Mesa, AZ is seeking a Leasing Specialist for Waterford at Superstition Springs Apartments. The role focuses on achieving and maintaining optimum occupancy through leasing units and renewing existing leases.

Key duties include leasing apartments, converting calls to appointments, showing the community to prospective residents, processing applications, and guiding move-ins. The position requires strong customer service and sales skills and a willingness to work Saturdays.

Qualifications

• Minimum 1 year of experience in customer service/sales.
• Ability to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors.
• Self-motivated, positive personality, and sales-driven.
• Present yourself in a professional, neat, and well-groomed manner.

Responsibilities

• Lease apartments.
• Convert telephone traffic to appointments.
• Tour community with prospective residents.
• Move-in new residents.
• Review all paperwork with new residents (applications, credit checks).
• Notify applicants on status of their application.
• Renew current resident leases and manage lease expirations.

Skills

Customer service

Sales experience

Communication skills

Professional appearance

Valid drivers license

Job description

Description

NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success, and we seek to foster a work environment as welcoming as our apartment communities.

We are looking to add a Leasing Specialist to our team atWaterford at Superstition Springs Apartments, located in Mesa, AZ.

Benefits and Perks

• Starting compensation: $20 - $21 an hour
• 30% rent discount
• 10+ days of paid time off in your first year of employment
• Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance
• 401(k) with generous employer match
• Employee assistance program
• Wellness program
• Employee referral program
• Amazing opportunities for career progression
• Along with tons of other great benefits and amazing perks!

Your primary responsibility will be to achieve and maintain optimum occupancy via the leasing of units and renewal of existing leases.

What you will do

• Lease apartments
• Convert telephone traffic to appointments
• Tour community with prospective residents
• Send thank-you notes to prospective residents
• Pre-qualify applicants
• Review pending applications to be submitted for approval
• Notify applicants on status of application
• Move-in new residents.
• Review all necessary paperwork with the new resident
• Accept payment as pre-determined by Assistant Manager
• Understand and complete all lease paperwork in an accurate and timely manner (including applications and credit checks)
• Deliver move-in gifts and walk units prior to move-in
• Issue keys
• Renew current resident leases
• Notify residents regarding lease expiration and determine the length of the new lease
• Review new lease terms with resident
• Move-out vacating residents
• Complete all necessary move-out paperwork in an accurate and timely manner
• Retrieve all keys, passes, etc. from resident
• Clearly and effectively assist current residents with concerns and needs to minimize resident problems in a professional manner
• Maintain positive resident relations
• Attend resident functions unless directed otherwise by supervisor
• Other general office duties such as opening and/or closing the office, typing, filing, answering phones, and assisting with weekly reports
• Complete quality control procedures as directed by supervisor
• Perform additional duties, responsibilities or projects as assigned

Requirements

• Minimum 1 year of experience in customer service/sales related industry
• Ability to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors
• Self-motivated, exhibit a positive personality, and be sales motivated
• Conduct yourself in a professional, neat, and well-groomed manner always
• Walking up and down stairs to show apartments to prospective residents
• Lifting no more than 25 pounds. If more than 25 pounds are to be lifted, employee shall seek assistance from the maintenance department
• Valid drivers' license along with current auto insurance may be required
• 40-hour work week; Saturday required

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