Leasing Specialist

Nals-Apartment-Homes; Hillsboro (OR); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Leasing/renewal commission

Rent discount 30%

Paid time off

Benefits package including medical, •d

401(k) with employer match

Employee assistance program

Wellness program

Employee referral program

Career progression

Job summary

NALS Apartment Homes in Hillsboro, OR is seeking a Leasing Specialist to help achieve and maintain occupancy by leasing apartments and renewing leases. The role includes touring the community, converting calls into appointments, and coordinating move-ins to ensure a smooth resident experience.

You will pre-qualify applicants, review applications for approval, and clearly communicate lease terms while maintaining positive resident relations and meeting performance goals.

Qualifications

• Minimum 1 year of customer experience in service/sales related industry.
• Proven ability to communicate effectively and professionally with residents, associates, vendors, and supervisors.
• Self-motivated with a positive personality and sales drive.
• Maintain a professional, neat, and well-groomed appearance at all times.
• Working physical tasks include walking up and down stairs to show apartments.

Responsibilities

• Lease apartments to prospective residents.
• Convert telephone inquiries into appointments and tours.
• Show community to potential residents and follow up with thank-you notes.
• Pre-qualify applicants and review applications for approval.
• Explain lease terms, review paperwork, and collect payments as directed.

Skills

Customer service

Communication

Sales motivation

Professional appearance

Teamwork

Job description

About this position

Description:

NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success, and we seek to foster a work environment as welcoming as our apartment communities.

We are looking to add a Leasing Specialist to our team at Arbory Apartments, located in Hillsboro, OR.

Benefits and Perks

• Starting compensation: $21 - $22 an hour
• Leasing/renewal commission
• 30% rent discount
• 10+ days of paid time off in your first year of employment
• Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance
• 401(k) with generous employer match
• Employee assistance program
• Wellness program
• Employee referral program
• Amazing opportunities for career progression
• Along with tons of other great benefits and amazing perks!

Your primary responsibility will be to achieve and maintain optimum occupancy via the leasing of units and renewal of existing leases.

What you will do

• Lease apartments
• Convert telephone traffic to appointments
• Tour community with prospective residents
• Send thank-you notes to prospective residents
• Pre-qualify applicants
• Review pending applications to be submitted for approval
• Notify applicants on status of application
• Move-in new residents.
• Review all necessary paperwork with the new resident
• Accept payment as pre-determined by Assistant Manager
• Understand and complete all lease paperwork in an accurate and timely manner (including applications and credit checks)
• Deliver move-in gifts and walk units prior to move-in
• Issue keys
• Renew current resident leases
• Notify residents regarding lease expiration and determine the length of the new lease
• Review new lease terms with resident
• Move-out vacating residents
• Complete all necessary move-out paperwork in an accurate and timely manner
• Retrieve all keys, passes, etc. from resident
• Clearly and effectively assist current residents with concerns and needs to minimize resident problems in a professional manner
• Maintain positive resident relations
• Attend resident functions unless directed otherwise by supervisor
• Other general office duties such as opening and/or closing the office, typing, filing, answering phones, and assisting with weekly reports
• Complete quality control procedures as directed by supervisor
• Perform additional duties, responsibilities or projects as assigned

Requirements

• Minimum 1 year of customer experience in service/sales related industry
• Ability to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors
• Self-motivated, exhibit a positive personality, and be sales motivated
• Conduct yourself in a professional, neat, and well-groomed manner always
• Walking up and down stairs to show apartments to prospective residents
• Lifting no more than 25 pounds. If more than 25 pounds are to be lifted, employee shall seek assistance from the maintenance department
• Valid drivers' license along with current auto insurance may be required
• 40-hour work week; Saturday required

To learn more about our communities and team culture, follow us on Facebook and Instagram.

Salary Information

$21 - $22Hourly Wage