Leasing Specialist

WHM - Property Management; Garland (TX); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Commission

Job summary

WH Management is seeking a Leasing Specialist to drive leasing activity at Carriage Homes on the Lake in Garland, TX. You will show units, provide property details, and ensure an exceptional living experience for residents.

The ideal candidate has strong customer service skills, a sales mindset, and the ability to close leases. Responsibilities include handling inquiries, coordinating maintenance, and staying current on market trends while adhering to Fair Housing regulations.

Qualifications

• Experience in property management or real estate preferred.
• Strong administrative skills and Microsoft Office proficiency.
• Knowledge of lease agreements, contracts and legal documents.
• Excellent customer service and communication abilities.
• Ability to work independently and as part of a team.
• Understanding of Fair Housing regulations and Section 8 programs.

Responsibilities

• Show units to prospective tenants and provide detailed property information.
• Maintain updated knowledge of market conditions and trends.
• Address tenant concerns and coordinate maintenance requests.
• Adhere to Fair Housing regulations and guidelines.
• Provide excellent customer service to retain residents and lease properties.
• Prospect and follow up until an appointment is set or a decision is made.
• Maintain professionalism with residents, prospects, staff, and vendors.
• Handle inquiries by phone, email, and online chat.
• Log activity into Elise and One Site databases accurately.
• Communicate benefits and features of the property portfolio.
• Stay updated on promotions and leasing incentives.
• Fulfill reasonable requests and maintain sales standards.

Skills

Customer service

Sales

Closing deals

Communication

Property management knowledge

Tools

Microsoft Office

Job description

WH Management is seeking a highly motivated Leasing Specialist to join our team at our Carriage Homes on the Lake property in Garland, TX. The ideal candidate will have a passion for customer service and a positive attitude. As a Leasing Specialist, you will be responsible for driving leasing activity, maintaining high occupancy levels, and ensuring an exceptional living experience for our residents. We are looking for a great sales personality and strong closer!

Responsibilities

• Show available units to prospective tenants and provide detailed information about the property
• Maintain updated knowledge of market conditions and trends
• Address tenant concerns and coordinate maintenance requests with the property management team
• Adhere to Fair Housing regulations and guidelines
• Provides current and prospective residents with the best possible customer service to retain residents and lease properties.
• Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move.
• Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.
• Handles incoming sales by phone, email, and online chat.
• Logs all activity into company provided databases (Elise, One Site) in a timely and accurate manner.
• Accurately communicates the benefits and features of the property portfolio.
• Stays up to date with all promotions/leasing incentives.
• Provides accurate information to residents and prospects in a courteous manner and fills all reasonable requests or requirements.
• Maintains company’s customer service and sales standards

Requirements

• Previous experience in property management or real estate is preferred
• Strong administrative skills with proficiency in Microsoft Office Suite
• Knowledge of lease agreements, contracts, and legal documents
• Familiarity with property maintenance and basic repair concepts
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Understanding of Fair Housing regulations and Section 8 housing programs

Benefits

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.

Join our team as a Leasing Specialist and be part of a dynamic environment where your skills in negotiation, customer service, and property management will be valued.