Leasing Specialist

E; Costa Mesa (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Company Match

Flexible Spending Accounts

Paid Vacation

Sick Leave

Personal Days

Holidays

Tuition Reimbursement

Wellness Reimbursement

Job summary

E&S Ring Management Corporation is seeking a Leasing Specialist for one of our premier California communities. You will qualify potential residents, schedule property tours, and guide move-in processing while delivering exceptional resident relations.

Responsibilities include selling leasing options over the phone, processing applications, maintaining accurate data in Yardi, and ensuring a welcoming, well-organized leasing office.

Qualifications

• 2 years of sales experience required.
• High school diploma required.
• Proficiency with Yardi software and spreadsheets.

Responsibilities

• Sell and qualify potential residents over the phone, setting appointments for property tours.
• Verify applications and complete move-in paperwork.
• Perform the move-in process and collect deposits or fees.
• Familiarize new residents with leasing agreements and property rules.
• Respond to resident complaints and service requests, ensuring satisfaction.

Skills

Leasing

Sales

Education

High school diploma

AA or BA preferred

Tools

Yardi

Spreadsheets

Job description

• Base Pay $21.00 / Hour
• Job Category MVCM
• Employee Type Non-Exempt Full-Time

Description

Join E&S Ring – A Leader in Residential Property Management

At E&S Ring Management, we manage apartment communities in some of California’s most sought-after neighborhoods. With a legacy of excellence and a strong presence in vibrant communities, we’re proud to deliver high-quality living experiences and that starts with an exceptional team.

We’re currently seeking a Leasing Specialistfor one of our premier communities.

Position Overview:

The Leasing Specialist is responsible for assisting to qualifying potentialresidents, securing appointments and performing move-in functions. Additionally responsible forproviding quality resident relations/retention, in particular as it might relate to work orders orservice requests, and assisting in providing a quality living environment for the residents. TheLeasing Specialist will promote the company's Mission Statement and ensuring adherence to allrelevant policies and procedures, fostering an organizational culture aligned with corporate values.

What We Offer

We believe a rewarding career includes more than just a paycheck. When you join us, you’ll enjoy:

• A dynamic role where you’ll showcase your Leasing or salesskills while contributing to process improvements.
• A collaborative, upbeat work environment that values positivity, professionalism, and team spirit.
• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Flexible Spending Accounts
• Paid Vacation, Sick Leave, Personal Days & Holidays
• Tuition Reimbursement
• Wellness Reimbursement

What You’ll Bring:

• High school diploma.
• 2 years of sales experience.

Additional Desired Qualifications:

• Associate (AA) or Bachelor’s degree.
• Apartment leasing and marketing.
• Proficiency with Yardi software and spreadsheet applications.

Physical Requirements:

• Performs sedentary work.
• Requires use of telephones and computers.
• Must be able to climb stairs when entering Resident Services Offices.
• Occasionally requires lifting 20 pounds or less.
• Must be able to walk apartments, grounds, and docks (where applicable), including stepsand steep gangways.
• Must be able to drive to various property locations as needed.

Equipment and Tools Used:

Computer, computer printer, telephone, fax machine, photocopier, calculator.

Your Responsibilities:

Resident Engagement & Leasing

• Sell and qualify potential residents over the phone, setting appointments for propertytours.
• Turn phone calls over to senior staff when available.
• Verify applications through the approval process and complete move-in paperwork.
• Perform the move-in process, including creating and explaining leasing documentationand collecting deposits or fees.
• Familiarize new residents with leasing agreements, property rules, and emergencyprocedures.

Follow-Up & Resident Relations

• Follow up with prospective residents via phone calls (within 24 hours) and follow-upcards (within 48 hours).
• Develop and maintain a 30-day follow-up program for new move-ins.
• Respond professionally and efficiently to resident complaints and service requests,ensuring resolution and satisfaction.

Administrative Tasks

• Maintain a daily calendar for senior staff and scheduled move-ins.
• Enter accurate data into Yardi for new residents and Lead Tracking Solutions (LTS) fornew prospects.
• Ensure all new move-ins receive a welcome gift with a card.
• Maintain the cleanliness and organization of the leasing office and hospitality area.

Compliance & Policies

• Answer phone calls professionally by the third ring using the company greeting.
• Present a professional and efficient demeanor in all interactions with residents and prospects.
• Perform additional duties as required.

Employment offer is contingent upon satisfactory background, drug screening, reference and if applicable physical exam.

E&S Ring Management Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.