Leasing Specialist

Somerset Pacific; Baton Rouge (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in property management is seeking a Leasing Specialist for its Baton Rouge properties. The ideal candidate will possess exceptional people skills and a strong work ethic, focusing on proactive sales and marketing to lease properties effectively. Responsibilities include providing outstanding customer service, processing rental applications, conducting market surveys, and ensuring compliance with HUD and Section 42 regulations. Join a team that values excellence and community engagement.

Qualifications

• Minimum of two years of customer service, sales, or community management experience.
• Ability to work up to six days per week.

Responsibilities

• Proactive sales and marketing to lease HUD and LIHTC properties.
• Provide exceptional customer service to residents and potential residents.
• Process rental applications in compliance with HUD regulations.

Skills

Customer-centric mindset

Organizational skills

Communication skills

Marketing and leasing skills

Problem-solving skills

Education

College degree preferred

Tools

OneSite

Office 365

Teams

SharePoint

Job description

Somerset Pacific brings together people who believe in the mission, work tirelessly in pursuit of excellence, and are friendly and approachable; we want people to feel at home before they move in. We hire competent, enthusiastic associates who believe our residents come first, and retain those who are innovative, knowledgeable within our industry, and genuinely care.

• Go the extra mile in the pursuit of excellence
• Be transparent with owners and residents
• Nurture real community and caring at every level

Somerset Pacific is seeking a highly charismatic and motivated individual to serve as a Leasing Specialist for our Baton Rouge properties. This role demands exceptional people skills and an “all-in” work ethic.

Essential Functions

1. Proactive Sales and Marketing to successfully lease up our HUD and LIHTC properties.
2. Provide exceptional customer service to residents and potential residents while utilizing professional sales and marketing techniques.
3. Process rental applications in compliance with HUD and Section 42 regulations and other project program requirements.
4. Perform weekly market surveys to identify and recommend local marketing opportunities, appropriate marketing messages, and materials to drive traffic to the property.
5. Conduct onsite inspections to ensure compliance with LIHTC and HUD standards.
6. Execute social media and communication strategies on various platforms to engage customers.
7. Enforce multi-state landlord laws, lease agreements, and property rules and regulations.
8. Build accurate new tenant files and submit them to the appropriate compliance department for approval.
9. Demonstrate sales, customer service, and supervisory skills.
10. Maintain excellent Section 42 and HUD compliance skills.
11. Possess 2 years lease-up experience for newly developed properties, with emphasis on Section 42.

Qualifications

1. College graduates preferred, with a minimum of two years of customer service, sales, and/or community management experience, or an equivalent combination.
2. Ability and willingness to work up to six days per week for the necessary level of management coverage.
3. Values and fosters a sensitive and supportive approach to a diverse working and living environment.
4. Commitment to excellence and high standards, with acute attention to detail.
5. Excellent written and verbal communication skills.
6. Knowledge of OneSite or similar property management software is preferred.
7. Strong organizational, problem-solving, and analytical skills.
8. Handles multiple, complex projects with minimal guidance, prioritizes effectively, and meets deadlines.
9. Works well independently and as part of various teams.

Required Skills

• Customer-centric mindset
• Keen organizational skills, communication skills & aptitude for detailed work
• Marketing and leasing skills
• Excellent Office 365, Teams, and SharePoint skills
• Initiative-taking, focused, performance-driven individual
• Support leadership to attain lease-up goals
• Knowledge of Section 42 and HUD regulations
• Understanding and compliance with the Fair Housing Law