Leasing & Sales Store Leader – Bonus Eligible

Acima LLC.; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Bonus eligibility

Employee discounts

Job summary

Acima LLC. is seeking an Assistant Store Manager to support sales and account management at a partner store location. You will drive growth through web and in-store channels, educate customers on Lease-To-Own terms, and help convert applications into Acima credit customers.

A strong service mindset and teamwork are essential. Responsibilities include coordinating with partner stores, reporting to the Store Manager, and delivering excellent service during evenings and weekends.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Familiarity with rental or leasing industry practices is a plus.
• Organized, with time-management skills and the ability to multi-task.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in-person attendance.

Responsibilities

• Driving customer growth through appropriate channels (web, partner stores, walk ins).
• Listening, identifying, and fulfilling all customer needs in a timely manner.
• Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and beginning-to-end of the application process.
• Closing the sales cycle by converting applications that include in-store and web orders.
• Working as a cooperative team member with Acima partner stores in all operations aspects.
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance.
• Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process.
• Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service.
• Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Customer service

Sales

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Acima LLC. is seeking an Assistant Store Manager to support sales and account management at a partner store location. You will drive growth through web and in-store channels, educate customers on Lease-To-Own terms, and help convert applications into Acima credit customers.

A strong service mindset and teamwork are essential. Responsibilities include coordinating with partner stores, reporting to the Store Manager, and delivering excellent service during evenings and weekends.