Leasing & Resident Experience Specialist

Odin Properties LLC.; Memphis, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

10 paid holidays

Student loan contributions

Referral bonuses

Job summary

Odin Properties LLC in Memphis, TN is seeking a Leasing Professional to join our property management team. You will focus on leasing, marketing, resident relations, and coordinating property operations to create a best-in-class resident experience.

The ideal candidate has 1+ year in multi-family leasing, strong customer service, and proficiency with Yardi Voyager, Rent Café CRM, and MS Office. You will engage prospective residents, post marketing content, and maintain up-to-date apartment

Qualifications

• 1+ years in multi-family residential leasing.
• Positive attitude, enthusiasm, and strong customer service orientation.
• Ability to work in a fast-paced environment with strong organizational and follow-up skills.
• Proficiency in Yardi Voyager and/or Rent Café CRM (or similar) software.
• Proficiency in MS Office (Word, Outlook, Excel).

Responsibilities

• Lease apartments and manage the resident application process.
• Support marketing initiatives and connect with prospective residents.
• Maintain accurate inventory of available apartments in the system.
• Coordinate maintenance requests and follow up to ensure resident satisfaction.
• Create and post marketing content and engage residents (including Facebook Marketplace).
• Maintain deep knowledge of the community to deliver exceptional resident experiences.

Skills

Customer service

Communication

Organizational skills

Follow-up

Marketing

Tools

Yardi Voyager

Rent Café CRM

MS Office

Job description

Odin Properties LLC in Memphis, TN is seeking a Leasing Professional to join our property management team. You will focus on leasing, marketing, resident relations, and coordinating property operations to create a best-in-class resident experience.

The ideal candidate has 1+ year in multi-family leasing, strong customer service, and proficiency with Yardi Voyager, Rent Café CRM, and MS Office. You will engage prospective residents, post marketing content, and maintain up-to-date apartment