Leasing Professional

Odin Properties LLC.; Memphis, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

10 paid holidays

Student loan contributions

Referral bonuses

Job summary

Odin Properties LLC in Memphis, TN is seeking a Leasing Professional to join our property management team. You will focus on leasing, marketing, resident relations, and coordinating property operations to create a best-in-class resident experience.

The ideal candidate has 1+ year in multi-family leasing, strong customer service, and proficiency with Yardi Voyager, Rent Café CRM, and MS Office. You will engage prospective residents, post marketing content, and maintain up-to-date apartment

Qualifications

• 1+ years in multi-family residential leasing.
• Positive attitude, enthusiasm, and strong customer service orientation.
• Ability to work in a fast-paced environment with strong organizational and follow-up skills.
• Proficiency in Yardi Voyager and/or Rent Café CRM (or similar) software.
• Proficiency in MS Office (Word, Outlook, Excel).

Responsibilities

• Lease apartments and manage the resident application process.
• Support marketing initiatives and connect with prospective residents.
• Maintain accurate inventory of available apartments in the system.
• Coordinate maintenance requests and follow up to ensure resident satisfaction.
• Create and post marketing content and engage residents (including Facebook Marketplace).
• Maintain deep knowledge of the community to deliver exceptional resident experiences.

Skills

Customer service

Communication

Organizational skills

Follow-up

Marketing

Tools

Yardi Voyager

Rent Café CRM

MS Office

Job description

Description

Real Estate Development and property management company is seeking a Leasing Professional to join our winning Team! The leasing professional is responsible for maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations, and functions of the community. The leasing professional should have very high energy and passion to make a difference in the lives of our future and current residents. Our team members strive to provide the best customer service experience to all clients and customers.

Requirements

• Communicate effectively and courteously with residents, associates, management, and guests.
• Greet visitors and present the features and benefits of the apartment community in a professional manner.
• Electronically distribute and follow-up on renewal notices to current residents.
• Maintain an accurate and updated inventory of apartments available to rent in the property management software system.
• Assist with maintenance service requests with appropriate documentation and follow up daily to ensure resident satisfaction.
• Maintain marketing initiatives to connect and engage residents; post announcements, photos, updates, and event information.
• Ability to create Facebook Marketplace account for leasing.
• Maintain in-depth knowledge of the community to provide a thorough and exceptional experience for residents or prospective residents.

Required Experience:

• 1+ years’ in multi-family residential leasing.
• Positive attitude, enthusiasm, and strong customer service orientation.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills.
• Proficiency in Yardi Voyager and/or Rent Café CRM (or similar) software.
• Proficiency in MS Office (Word, Outlook, Excel).

Benefits package includes:

• Medical, Dental & Vision plan options, and a 401(k) program
• Paid Time Off
• 10 paid holidays
• Student loan contributions
• Referral bonuses

PM19