Dynamic Leasing Specialist - Multi-Family Resident Experience

Odin Management LLC; Carbondale (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision plan options,

401(k) program

Paid Time Off

10 paid holidays

Student loan contributions

Referral bonuses

Job summary

Odin Management LLC in Carbondale, IL is seeking a Leasing Professional to join our property management team. You will focus on leasing, marketing, resident relations, and day-to-day community operations, delivering high-energy, guest-focused service to prospective and current residents.

The role requires 1+ years in multi-family leasing, strong customer service, and proficiency with Yardi Voyager or Rent Café, plus MS Office.

Qualifications

• 1+ years of experience in multi-family residential leasing.
• Positive attitude, enthusiasm, and strong customer service orientation.
• Ability to work in a fast-paced environment with strong organizational and follow-up skills.
• Proficiency in Yardi Voyager and/or Rent Café CRM (or similar) software.
• Proficiency in MS Office (Word, Outlook, Excel).

Responsibilities

• Communicate effectively and courteously with residents, associates, management, and guests.
• Greet visitors and present the features and benefits of the apartment community in a professional manner.
• Electronically distribute and follow-up on renewal notices to current residents.
• Maintain an accurate and updated inventory of apartments available to rent in the property management software system.
• Assist with maintenance service requests with appropriate documentation and follow up daily to ensure resident satisfaction.
• Maintain marketing initiatives to connect and engage residents; post announcements, photos, updates, and event information.
• Ability to create Facebook Marketplace account for leasing.
• Maintain in-depth knowledge of the community to provide a thorough and exceptional experience for residents or prospective residents.

Skills

Customer service

Communication

Organization

Leasing sales

CRM proficiency

Tools

Yardi Voyager

Rent Café CRM

MS Office

Job description

Odin Management LLC in Carbondale, IL is seeking a Leasing Professional to join our property management team. You will focus on leasing, marketing, resident relations, and day-to-day community operations, delivering high-energy, guest-focused service to prospective and current residents.

The role requires 1+ years in multi-family leasing, strong customer service, and proficiency with Yardi Voyager or Rent Café, plus MS Office.