Leasing & Resident Experience Specialist

STYL Residential; Cordova (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k matching

Health benefits

Transit benefit

PTO & holidays

Job summary

STYL Residential is seeking a Leasing Agent at our Cordova, TN community to apply outstanding customer service and sales skills in leasing apartments to prospective residents. The role involves conducting tours, following up with renters via a CRM, building relationships, and contributing to the community’s online reputation.

The ideal candidate is motivated, reliable, and able to work weekends and extended hours as needed, with a focus on delivering a superior move-in experience and maintaining

Qualifications

• Bachelor’s degree preferred.
• Prior customer service or sales experience is preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred.
• A valid Driver’s License and reliable transportation may be required.

Responsibilities

• Oversee sales process and provide exceptional tour experience for prospective residents
• Proactively follow up with all current and prospective renters utilizing and maintaining a Customer Relationship Management database
• Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
• Contribute to positive online reputation of community
• Partner with marketing to generate awareness, interest and excitement via social media
• Assist in the planning and execution of resident engagement events
• Ensure tour path, apartment homes, and amenity spaces are clean and consistent with company standards
• Understand product and market knowledge, which includes shopping competitive properties and completion of market surveys
• Complete lease applications and assist with verification of application information
• Utilize customer service skills to professionally resolve issues
• Complete weekly leasing reports accurately and timely
• Inspect apartment homes prior to residents moving in to ensure a superior move in experience
• Accept rent payments, security deposits and other applicable fees
• Performs other job duties as required

Skills

Customer service

Sales

Communication

Time management

Negotiation

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

STYL Residential is seeking a Leasing Agent at our Cordova, TN community to apply outstanding customer service and sales skills in leasing apartments to prospective residents. The role involves conducting tours, following up with renters via a CRM, building relationships, and contributing to the community’s online reputation.

The ideal candidate is motivated, reliable, and able to work weekends and extended hours as needed, with a focus on delivering a superior move-in experience and maintaining