Leasing & Resident Experience Specialist

Venterra Realty; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Venterra Realty is seeking a Leasing Consultant to maximize occupancy at Apex West Midtown. You will convert leads to leases, promote premium units, and maintain a strong sales pipeline using CRM tools.

Build resident relationships to boost renewals and contribute insights on market demand. Responsibilities include delivering exceptional move-in experiences, coordinating with marketing, and maintaining tour routes to leave a positive impression on prospects.

Qualifications

• 1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred).
• Proficiency in CRM tools preferred.
• Strong negotiation and communication skills.
• Ability to work weekends and a flexible schedule as needed.
• Highschool diploma or equivalent required.
• Some college preferred.

Responsibilities

• Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
• Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
• Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
• Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
• Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
• Maintain tour routes and show units to leave a lasting positive impression on prospects.
• Deliver a seamless, world-class move-in experience that exceeds resident expectations.
• Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.

Skills

Sales experience

Leasing experience

CRM tools

Negotiation

Customer service

Education

High school diploma or equivalent

Some college

Tools

CRM tools

Job description

Venterra Realty is seeking a Leasing Consultant to maximize occupancy at Apex West Midtown. You will convert leads to leases, promote premium units, and maintain a strong sales pipeline using CRM tools.

Build resident relationships to boost renewals and contribute insights on market demand. Responsibilities include delivering exceptional move-in experiences, coordinating with marketing, and maintaining tour routes to leave a positive impression on prospects.