Leasing & Resident Experience Assistant Manager

Socket.dev; Kenosha (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision insurance

Paid time off and holidays

Job summary

Bear Real Estate Group is seeking an Assistant Community Manager to support the Property Manager across Kenosha, WI properties. You will focus on delivering an excellent resident experience, assist with leasing activities, ensure timely collections, and maintain accurate administrative records, including affordable-housing compliance where applicable.

The role emphasizes teamwork, strong communication, and compliance with Fair Housing guidelines, with responsibilities spanning operations, file

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred or equivalent experience
• 2+ years of multi-housing experience
• Strong Fair Housing knowledge required
• Excellent written and verbal communication skills
• Excellent problem-solving, communication, and interpersonal skills
• Proficiency in RealPage/OneSite or comparable property management software
• Proficiency in Microsoft Office (Outlook, Teams, Word, Excel, etc.)
• Valid driver’s license and reliable transportation

Responsibilities

• Deliver a professional, welcoming front-line experience for prospects and residents through tours, follow-up, communication, and service recovery
• Support daily leasing activities: lead management, application intake, tour readiness, and renewal support to help achieve occupancy goals
• Maintain accurate online listings and align property information with company standards
• Assist with resident engagement efforts (events, communications, community standards) to support retention
• Prepare and organize documentation for move-ins, renewals, and transfers
• Track renewal schedules and assist with notices per policy
• Assist with rent collection, delinquency tracking, and weekly reporting
• Ensure ledgers reflect accurate rents and postings
• Support with vendor invoices and AP coordination
• Participate in site walks and implement corrective actions
• Ensure incidents are documented and reported promptly
• Maintain confidentiality and internal controls in all resident and business matters

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Education

High school diploma or GED

Associate or bachelor’s degree preferred

Tools

RealPage/OneSite

Microsoft Office (Outlook/Teams/Word/Excel)

Job description

Bear Real Estate Group is seeking an Assistant Community Manager to support the Property Manager across Kenosha, WI properties. You will focus on delivering an excellent resident experience, assist with leasing activities, ensure timely collections, and maintain accurate administrative records, including affordable-housing compliance where applicable.

The role emphasizes teamwork, strong communication, and compliance with Fair Housing guidelines, with responsibilities spanning operations, file