Leasing & Property Operations Specialist

BECO Asset Management; Virginia Beach (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Company 401(k) plan

Employee Assistance Program

Paid Time Off

Job summary

BECO Asset Management in Virginia Beach, VA is seeking an experienced Assistant Property Manager for 900 Acqua Senior Apartments. You will serve as the primary leasing professional, manage tours, qualifying applicants, processing rentals, and coordinating with maintenance to keep the community in top condition.

The role requires strong customer service, organization, and weekend availability. Prior multi-family experience and Yardi familiarity are preferred.

Qualifications

• Minimum 3 years of multi-family management experience.
• Experience as an Assistant Property Manager preferred but not required.
• Excellent interpersonal and communication skills.
• Ability to multitask and run property operations independently.
• Organized, professional, friendly, enthusiastic and motivating.
• Able to work weekends as needed.
• General understanding of accounting principles and ability to generate, read, and adhere to a budget.
• Experience with property management software (Yardi preferred).

Responsibilities

• Serve as the primary leasing professional for the community.
• Generate traffic through outreach, marketing initiatives, and lead management.
• Respond promptly to telephone, email, and online inquiries.
• Conduct community tours and apartment showings for prospective residents.
• Qualify prospects, process applications, and ensure compliance with company screening standards.
• Prepare, review, and execute lease-related documents accurately and timely.
• Follow up with prospects and maintain a strong closing ratio.
• Manage resident retention efforts, including lease renewals and resident engagement.
• Maintain company customer service standards and serve as a primary point of contact for resident concerns and complaints.
• Manage collection efforts of current residents including reporting
• Handle all move-out charges, refunding of security deposits, and collections from previous residents
• Be able to act as back up for check postings, PO writing, and invoicing.
• Act as a liaison with the Maintenance Department, coordinating service requests and ensuring timely follow-up with residents.
• Inspect grounds, models and leasing office daily for marketability and curb appeal.
• Coordinate turn process with maintenance staff.
• Other duties as assigned by the Property Manager.

Skills

Interpersonal communication

Customer service

Multitasking

Organized

Weekend availability

Yardi software

Property management software

Tools

Yardi software

Property management software

Job description

BECO Asset Management in Virginia Beach, VA is seeking an experienced Assistant Property Manager for 900 Acqua Senior Apartments. You will serve as the primary leasing professional, manage tours, qualifying applicants, processing rentals, and coordinating with maintenance to keep the community in top condition.

The role requires strong customer service, organization, and weekend availability. Prior multi-family experience and Yardi familiarity are preferred.