Leasing & Property Operations Specialist

Socket.dev; Virginia Beach (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401(k) plan

Employee Assistance Program

Paid Time Off

Job summary

BECO Asset Management in Virginia Beach, VA seeks an Assistant Property Manager for 900 Acqua Senior Apartments. You will serve as the primary leasing professional, drive traffic through outreach, respond to inquiries, conduct tours, and handle applications and lease documents with accuracy.

You will also manage resident relations, renewals, and collections, coordinate maintenance, and ensure compliance and exemplary service standards across the community.

Qualifications

• A minimum of 3years of Multi-family Management experience required.
• Experience as an Assistant Property Manager is preferred but not required.
• Excellent interpersonal and communication skills for interacting with residents, staff and the corporate office
• Ability to multitask and run property operations independently using sound judgment
• Organized, professional, friendly, enthusiastic and motivating
• Able to work weekends as needed
• Previous experience with property management software is required. Yardi is preferred.
• A general understanding of accounting principles and the ability to generate, read, and adhere toa budget

Responsibilities

• Serve as the primary leasing professional for the community.
• Generate traffic through outreach, marketing initiatives, and lead management.
• Respond promptly to telephone, email, and online inquiries.
• Conduct community tours and apartment showings for prospective residents.
• Qualify prospects, process applications, and ensure compliance with company screening standards.
• Prepare, review, and execute lease-related documents accurately and timely.
• Follow up with prospects and maintain a strong closing ratio.
• Manage resident retention efforts, including lease renewals and resident engagement.
• Maintain company customer service standards and serve as a primary point of contact for resident concerns and complaints.
• Manage collection efforts of current residents including reporting
• Handle all move-out charges, refunding of security deposits, and collections from previous residents
• Be able to act as back up for check postings, PO writing, and invoicing.
• Act as a liaison with the Maintenance Department, coordinating service requests and ensuring timely follow-up with residents.
• Inspect grounds, models and leasing office daily for marketability and curb appeal.
• Coordinate turn process with maintenance staff.
• Other duties as assigned by the Property Manager.

Skills

Multifamily management

Communication

Organizational skills

Customer service

Tools

Yardi

Job description

BECO Asset Management in Virginia Beach, VA seeks an Assistant Property Manager for 900 Acqua Senior Apartments. You will serve as the primary leasing professional, drive traffic through outreach, respond to inquiries, conduct tours, and handle applications and lease documents with accuracy.

You will also manage resident relations, renewals, and collections, coordinate maintenance, and ensure compliance and exemplary service standards across the community.